Gonzobanker
JULY 20, 2022
financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? The post Who Owns Digital?
Gonzobanker
OCTOBER 13, 2020
With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Appoint Digital Ambassadors. Promote Your Success.
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PYMNTS
MAY 27, 2020
And as many as 22 percent of the population surveyed said those habits would stick. But as Good explained, the definition of contactless needs to expand as firms re-examine their digital strategies. A recent survey showed that during April alone, 50 percent of U.S.
PYMNTS
AUGUST 8, 2018
A Deloitte survey found that 73 percent of “state and local government respondents believed that their digital capabilities were behind the private sector.” Digital Strategies. “We can’t be a Blockbuster government serving a Netflix citizen.”. State and Local Laggards. That can be easier said than done, of course.
FICO
MARCH 28, 2023
Clearly this is a more dynamic use of data than the ABA survey alludes to, yet it’s the next step banks should be striving toward, and it’s all about hyper-personalization. Nearly 60 percent of retail bank customers expect their bank to help them improve their financial health, according to a recent JD Power survey. Consider this.
Filene
JUNE 21, 2016
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
MAY 23, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
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