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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

Nordstrom , the Seattle-based fashion retailer, has aggressively pursued changes in both its in-store presentation to customers and its drive to improve its omnichannel approach with changes to its digital operations. DHL Supply Chain, a unit of Deutsche Post DHL Group, will operate the center.

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Some SMBs Close Permanently After Being Told To Shut Down A Second Time

PYMNTS

The resurgence of the COVID-19 has delivered a crippling blow to many small businesses, The New York Times reported. But the second round of closing could be the death blow of many of the same small operations. In places that had reopened such as Texas, Florida and California, it could be enough to close them permanently.

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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

New York-based burger chain Shake Shack is no exception. The QSR began as a hot dog stand in New York City’s Madison Square Park in 2001 and has since grown to become a global brand, with more than 250 locations around the world. .

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Reinventing Financial Services

Insights on Business

According to futurist and New York Times bestselling author, Nick Bostrom, the world’s leading machine learning experts believe that there is a 50% probability that computing systems will achieve a human level of intelligence by 2040.

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Why QSRs Are Growing Digital Investments With Mobile, Partnerships

PYMNTS

In September, McDonald’s and Grubhub announced a new partnership to begin expanding McDelivery to roughly 500 restaurants in the New York City and tri-state area. The brand also rolled out a new platform for online ordering that is said to have come out ahead of expectations.

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Mastercard’s 3Q Shows Masterful Masterpass

PYMNTS

Separately, Mastercard noted that the ongoing merchant litigation is still wending its way through the courts, with arguments having been heard in New York; Banga said he expects the settlement negotiations to resume, but to drag out over a period of years. I see Masterpass as a digital strategy and as a future brand for the company.

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The Little Lingerie Brand That Could

PYMNTS

The lingerie business is booming, thanks in part to Adore Me — a startup that has posted double- and triple-digit growth over the past few years and has shaken the lingerie industry to the core with its fast-fashion model, savvy digital strategies and inclusive “customer-first” mentality. Experts are starting to say yes.

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