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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

Meanwhile, their in-store customer base shrinks, as shoppers can now find lower prices and fast delivery with the touch of a few buttons on their smartphone – or even through interactive technology that uses voice recognition. DHL Supply Chain, a unit of Deutsche Post DHL Group, will operate the center.

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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. New York-based burger chain Shake Shack is no exception. While we don’t have any plans to share just yet, we are looking at components such as AI to build into our toolkit.” .

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Top News In Payments: ECB Has Mulled Public Digital Currency; Grab Debuts Numberless Card In Batches

PYMNTS

Speaking at a meeting at the Economic Club of New York, he said, “We can extend that [food delivery] model to essentially every single local retailer, so that anything you want in New York City can be delivered to you, hopefully in under 30 minutes.”. Inside Chipotle’s Decade of Digital-First Ordering Innovation.

Cards 131
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Reinventing Financial Services

Insights on Business

According to futurist and New York Times bestselling author, Nick Bostrom, the world’s leading machine learning experts believe that there is a 50% probability that computing systems will achieve a human level of intelligence by 2040. But this does not mean that workforces will be replaced with new technology.

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Why QSRs Are Growing Digital Investments With Mobile, Partnerships

PYMNTS

These are just some of the ways that these companies, among others, are allowing consumers to order their favorite menu items from burgers to coffee with the help of mobile technology: The number of McDonald’s restaurants offering delivery is 23,000. And the company is growing its delivery efforts.

Mobile 131
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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

McDelivery on the Uber Eats app is available from more than 2,000 restaurants around the country, with 1,000 new stores added in 2017. McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery. Starbucks’ $18.4 Burger King’s $9.3

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37 Corporate Innovation Labs In Finance

CB Insights

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year.