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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

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Some SMBs Close Permanently After Being Told To Shut Down A Second Time

PYMNTS

The resurgence of the COVID-19 has delivered a crippling blow to many small businesses, The New York Times reported. But the second round of closing could be the death blow of many of the same small operations. In places that had reopened such as Texas, Florida and California, it could be enough to close them permanently.

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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

New York-based burger chain Shake Shack is no exception. The QSR began as a hot dog stand in New York City’s Madison Square Park in 2001 and has since grown to become a global brand, with more than 250 locations around the world. .

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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

McDelivery on the Uber Eats app is available from more than 2,000 restaurants around the country, with 1,000 new stores added in 2017. McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery. Starbucks’ $18.4 Taco Bell’s $9.8

Online 101
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Why QSRs Are Growing Digital Investments With Mobile, Partnerships

PYMNTS

Diners, as it stands, spend more via online channels or mobile than when buying in person, which makes delivery rewarding for restaurants and moves them to encourage ordering through those channels. The brand also rolled out a new platform for online ordering that is said to have come out ahead of expectations.

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The Little Lingerie Brand That Could

PYMNTS

The lingerie business is booming, thanks in part to Adore Me — a startup that has posted double- and triple-digit growth over the past few years and has shaken the lingerie industry to the core with its fast-fashion model, savvy digital strategies and inclusive “customer-first” mentality. Experts are starting to say yes.

Branding 100
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37 Corporate Innovation Labs In Finance

CB Insights

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. It operates two labs, one in Washington DC and the other in New York City, which focus on ventures that can have a significant business impact in the short term (from six months to three years).