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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

Nordstrom , the Seattle-based fashion retailer, has aggressively pursued changes in both its in-store presentation to customers and its drive to improve its omnichannel approach with changes to its digital operations. DHL Supply Chain, a unit of Deutsche Post DHL Group, will operate the center.

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Some SMBs Close Permanently After Being Told To Shut Down A Second Time

PYMNTS

The resurgence of the COVID-19 has delivered a crippling blow to many small businesses, The New York Times reported. But the second round of closing could be the death blow of many of the same small operations. In places that had reopened such as Texas, Florida and California, it could be enough to close them permanently.

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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. New York-based burger chain Shake Shack is no exception. I don’t see that slowing down.” .

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Why QSRs Are Growing Digital Investments With Mobile, Partnerships

PYMNTS

From McDonald’s to Starbucks , quick-service innovators are expanding their mobile ordering efforts with the inclusion of delivery. In September, McDonald’s and Grubhub announced a new partnership to begin expanding McDelivery to roughly 500 restaurants in the New York City and tri-state area.

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Reinventing Financial Services

Insights on Business

According to futurist and New York Times bestselling author, Nick Bostrom, the world’s leading machine learning experts believe that there is a 50% probability that computing systems will achieve a human level of intelligence by 2040.

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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

McDelivery on the Uber Eats app is available from more than 2,000 restaurants around the country, with 1,000 new stores added in 2017. McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery. Starbucks’ $18.4 Burger King’s $9.3

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32 Corporate Innovation Labs In Retail

CB Insights

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season.