PYMNTS

AUGUST 13, 2020

consumers don’t exactly love the paper check — roughly 38 percent report that they’ve stopped using them entirely, and that shoots up to almost 50 percent when talking about millennials. It’s one thing to have a limited electronic option available — that’s quite different than having a strong digital strategy.”.

Cards 202

Cards Strategy Digital Strategies Examples 202

William Mills

FEBRUARY 22, 2018

Financial institutions are transforming their business practices to introduce new technologies and services and enhance customer service and as they continue to increase the scope of their digital strategies, gaps in personnel still exist.

Millennials 40

Millennials Digital Strategies Fraud Mobile 40

Perficient

JULY 20, 2020

Young unengaged millennials will grow up and start to raise families, and the next generation may behave differently. Once your personas come alive as real people, and you build around them and test according to their needs, you’ll start to notice if they no longer match the people they’re meant to represent.

UX 332

UX Meeting Groups Data 332

Filene

JULY 19, 2016

This session will provide inspiration for what we’re seeing as the areas to start when it comes to doing digital right: Make a digital strategy your driving force. Recognize that digital isn’t just about millennials. Get to know your members and their preferences.

United States 28

United States Digital Strategies Big Data Millennials 28

PYMNTS

FEBRUARY 23, 2018

Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. They’ve done a good job of connecting with the millennials and Gen Z.”.

Online 101

Online US Payments Mobile 101

PYMNTS

DECEMBER 15, 2017

is a rally cry that would perk the ears of many millennials, but how about “ Mastercard , assemble?”. Assemble for millennials is a toolkit that issuers, corporations and IBCUs can use to enable digital financial solutions, in this case targeting millennials, using a single-access digital prepaid product.

Millennials 134

Millennials Management Cards Security 134

Filene

APRIL 12, 2016

This report provides some starting points on what COBIs should be investigating now in digital, with guidance and case studies from North American peers. To get into digital—or improve their position—COBIs should start with the following: Make your digital strategy your driving force.

Digital Strategies 28

Digital Strategies Case Study Strategy Millennials 28

NCR

APRIL 16, 2018

Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher. In the Gulf region, banks are competing to offer a next-generation digital experience to millennials and the even younger ‘Gen Z’ – groups that take digital services for granted.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

NOVEMBER 24, 2017

Walmart’s move into digital has been selective, as the company bought Jet.com last year and scaled a bit more with other companies added to its pantheon, including men’s clothier Bonobos. As PYMNTS research shows, as many as 50 percent of the retailer’s customers say they use that eponymous payment offering.

Retail 128

Retail Mobile Strategy Digital Strategies 128

Filene

MAY 19, 2016

Especially in appealing to millennials, (or let’s face it, everyone on the go today) successful commerce requires transparency and immediacy. Filene’s Digital Strategies Program is designed to help your credit union adapt to consumers’ changing shopping behaviors. Namely, your website.

social media 34

social media Case Study Innovation Mobile 34

Banking 2020

NOVEMBER 18, 2015

The switch to digital banking has been a relatively recent change, and mobile banking has only just emerged as a viable option for customers. Banks are still trying to figure out how mobile banking fits into their digital strategy. How are our customers using mobile banking?

Strategy 40

Strategy Mobile Digital Strategies Data 40

Social Assurance

JULY 16, 2014

If you are one of the thousands of community banks and credit unions in the US that compete against the big 5, here are a few things that may help you to think about the competing with social / digital strategies. Chances are good consumers, especially millennials, do not have any concept of the size of your organization.

Community Bank 16

Community Bank social media Community Google 16

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit.

Mobile 191

Mobile Operations Technology Payments 191

Independent Banker

AUGUST 25, 2016

If you’re an online bank or are simply looking for younger, more millennial-type customers, Twitter and Instagram are strong platforms to use. Among the flurry of soft drink, fast food and big-bank online campaigns, financial social media expert Amy McIlwain sees a tremendous opportunity for community banks to have their voice heard.

social media 70

social media Community Bank Community Video 70