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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

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Generative AI – 7 Lessons That Tate Taught Us

South State Correspondent

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. A banker’s job is attracting and managing customers, understanding risk, and pricing it appropriately.

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Preparing Merchants For The Coming Mobile Wallet Boost

PYMNTS

To that end, said Matt Good , senior vice president and general manager of Elan Advisory Services , the shift to contactless payments is well underway — and the stage is being set for mobile wallets to gain a much wider embrace. But as Good explained, the definition of contactless needs to expand as firms re-examine their digital strategies.

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Is Small Business Lending Facing a ‘Moment of Reckoning?’

Gonzobanker

Small business loans are sometimes underwritten to include financial covenants, require periodic financial statements vs. “exception managing,” and they are not consistently priced relative to their risk. Opportunity Identification/Training. year over year when manual processes are not addressed.

Lending 136
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Killing Strategy: The Disruption Of Management Consulting

CB Insights

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. From one perspective, the position of management consulting as an industry has never seemed more secure. According to estimates, McKinsey makes about $8.8B Each one is still growing. Table of contents.

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What customer complaints can tell you about your experience (and your compliance)

Insights on Business

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

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How to Unlock the Power of Hyper-Personalization

FICO

Instead of internal teams using different platforms and disparate data to develop, launch and manage separate analytic projects, an applied intelligence platform (sometimes called an AI decisioning platform) provides a collaborative space. Your ‘Digital Teams’ have become the productivity backbone of your digital strategy.

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