PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Results also noted this generation is less likely to open a bank account if physical bank locations are not available in their communities.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

Gonzobanker

APRIL 3, 2019

It’s not a “Millennial thing.” Here are six ways financial institutions can prepare to better connect with customers who are nearly all digital-first now. Most of the time, self-service on-demand is more convenient because it’s on the customer’s terms. It’s now the primary way the purchasing process begins, if not finishes.

social media 108

social media Exercises Millennials Training 108

Fintech Labs Insights

JANUARY 15, 2016

Available only via mobile app, imaginBank is a new initiative by Spanish bank, Caixabank targeting millennials. CaixaBank CEO Gonzalo Gortázar said the new mobile-only bank was part of a “commitment to providing new services that perfectly complement the more traditional banking model.” CaixaBank serves 2.9

Millennials 12

Millennials Mobile social media ATM 12

PYMNTS

DECEMBER 24, 2018

Text messaging, social media, Pinterest and memes have all been offered up as avatars of destruction — and the general consensus seems to be that the death of conversation is a direct result of the digital age and probably has something to do with millennials. It will involve making trade-offs.”.

Data 151

Data Payments System social media 151

PYMNTS

AUGUST 13, 2018

Exhibit A: EQ Bank , at the beginning of 2016, took its place as Canada’s first digital-born bank, and has now reached $2 billion in deposits. The concept is a bit different than might be seen with other digital banking models. Such a meteoric pace indicates a key question for banks considering the digital route.

Digital Banking 113

Digital Banking social media Course Marketing 113

CB Insights

NOVEMBER 5, 2019

While Tencent groups the results of the division with business services (cloud and B2B services), fintech is now driving growth at the social media and gaming giant. Tencent, too, is looking to work more closely with wealth management incumbents. learn about asia internet giants’ fintech playbooks.

Fintech 51

Fintech social media Analysis Marketing 51

PYMNTS

OCTOBER 29, 2018

Over the last many years, there’s been a lot of words, and even some entire websites, dedicated to the threat to banks by the FinTechs that were out to “eat their lunch.”. Online and digital banking is an innovation enjoyed by many consumers, as is P2P payments. In developing countries outside the U.S.,

Payments 196

Payments Google Apple Innovation 196

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. get the 86-page fintech report.

Cards 71

Cards Fintech UX Strategy 71

Gonzobanker

DECEMBER 22, 2015

Jill Castilla, CEO of Citizens Bank of Edmond, Okla. This year, the award is less about advancing “your career” as it is about advancing “your bank.” No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond).

Community Bank 60

Community Bank Apple Community Technology 60

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Both money management and helping consumers to save (and have access to emergency funds) is vital to our economy.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

JUNE 17, 2020

Now, with experts stressing the importance of rapid testing and tracking in managing the Covid-19 crisis, wearables and other health monitoring tech that enable diagnostics are taking center stage. The opportunity in branchless banking is substantial enough that fintechs in other areas are expanding to offer banking services as well.

Industry 101

Industry Technology Online Video 101