PYMNTS

SEPTEMBER 2, 2020

That’s why the industry is “focusing on the idea of no-touch experiences,” she said. Snider said it’s a broader conversation that’s happening at CUs nationwide as they try to determine how to best serve the needs of a customer base that has migrated online incredibly quickly. That takes work on the CUs’ part.

Payments 223

Payments Innovation Meeting Digital Strategies 223

Independent Banker

OCTOBER 31, 2021

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust. Chris Jundt, First State Bank & Trust. Cashing in on efficiencies.

Lending 91

Lending Community Bank Community North Dakota 91

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Chime and other challenger banks have quickly moved from being something mid-size FIs need to keep an eye on to being legitimate competition.

Customer Experience 142

Customer Experience Strategy Community ATM 142

Gonzobanker

MAY 31, 2019

Recent trends paint a scary picture for community banks as well as credit unions that offer member business loans (MBLs): Small business loan dollars closed per loan officer per month dropped 23%, and loans closed per branch per month declined by 9% according to the most recent data in the Cornerstone Performance Report for Banks.

Lending 134

Lending Community Bank Community Data 134

PYMNTS

JUNE 26, 2017

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. With American Express’ investment, Next Insurance’s funding will be brought up to $35 million.

Arizona 116

Arizona Data Portland Cards 116

Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 billion-asset, 85-branch community bank based in Rockland, Mass., We are trying to stretch ourselves and go beyond what other banks are doing,” Jimenez explains. The bank now also offers online and mobile chat options. “A

Innovation 70

Innovation Community Bank social media Community 70

Banking 2020

NOVEMBER 18, 2015

The switch to digital banking has been a relatively recent change, and mobile banking has only just emerged as a viable option for customers. Banks are still trying to figure out how mobile banking fits into their digital strategy. That percentage is projected to increase within the next few years.

Strategy 40

Strategy Mobile Digital Strategies Data 40

Javelin Strategy & Research

FEBRUARY 1, 2022

Its approach allows banks and credit uni. 2022 Cyber-Trust in Banking Scorecard Javelin Report Date: September 27, 2022 Authors: Suzanne Sando , Alexander Franks Research Topic(s): Cybersecurity , Fraud & Security For consumers to trust their financial institutions, their expectations need to be met and exceeded. The report me.

Report 40

Report Digital Banking Fraud Mobile 40

FICO

JUNE 21, 2022

But with the mass adoption of digital channels, it’s now estimated nearly two-thirds (65%) of online customers will try an instant finance option within the next 12 months. We know that many digital transformation projects fail to deliver what was expected, for many reasons. Read The 11 Commandments of Digital Banking.

Management 52

Management Customer Experience Regional Strategy 52

Gonzobanker

JUNE 11, 2018

Attendance at American Banker’s Digital Banking conference has grown significantly since I was here in 2016, reflecting the obvious interest levels in digital, yet the vibe remained largely the same as two years ago…. See you can align your business and digital strategy. Huge missed opportunity.

Conference 71

Conference Digital Banking Austin Digital Strategies 71

Javelin Strategy & Research

JANUARY 12, 2022

Banner Section Home Rss.xml 2022 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s specialty areas—digital banking, fraud and security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge from each.

Trends 40

Trends Fraud cryptocurrency Austin 40

CB Insights

MAY 15, 2019

We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. Deutsche Bank labs connect technology startups with the bank’s internal teams, enabling them to adapt new products and solutions to better serve clients and employees.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. Daon’s technology can be deployed to provide authentication for digital banking, for payment verification, and employee credentialing, as well as cloud authentication.

Security 12

Security Mobile Technology Virginia 12