Perficient
SEPTEMBER 21, 2023
If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Data-readiness factors may include: Data cleanliness – Do we have a unified view of our customers?
Jack Henry
AUGUST 26, 2015
I believe these principles are not only applicable to building software applications and services, but can also be applied to a financial institution (FI) building a new account type or updating its customer service as it relates to digital customers. It is the central point we can reference to make sure we are all on the same page.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Perficient
SEPTEMBER 14, 2020
Then simply reference them. Custom and Simplified Accessibility . The Custom Content API can be used for delivering info from complex data sets to users in measured portions. Using this API allows you to leverage assistive technologies to present only the accessible content your users need and when they need it.
Insights on Business
JUNE 14, 2017
More than ever – millennials seek customized experiences without a corresponding increase in prices. Cognitive systems are pivotally helping banks enhance customer experiences, uncover new insights, and improve speed and quality of decisions. Interact using natural language, context and reason.
PYMNTS
OCTOBER 7, 2019
When consumers get into the car, there is only one experience,” Gittleman said, referring to how software and platforms will work in the ideal connected vehicle experience — a seamless process that combines such functions as payments, commerce and navigation. The two Xevo executives also talked about shorter-term progress.
PYMNTS
JULY 13, 2016
Is it possible that a bank may someday be referred to as “beloved?” ” Mobile apps like Uber and Airbnb have changed the way mobile-centric users do practically everything, from getting a ride to finding a place to stay on vacation. He said that approach has led NUMBER26 to be more innovative than many other banks.
South State Correspondent
MAY 18, 2023
The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan. In these sessions, you can dream.
Expert insights. Personalized for you.
491 
Let's personalize your content