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Alex Carriles, Head of Online and Mobile Banking at BBVA Compass, to Speak at Bank Innovation Ignite

Bank Innovation

Alex Carriles, Head of Online Banking, BBVA Compass will speak at Bank Innovation Ignite in Seattle in March 2019 on the Natural Language Banking panel.

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Kroger Introduces Contactless Mobile Pay At QFC Stores

PYMNTS

The pilot will be introduced in the Seattle, Washington area, the company said, and will let customers use their mobile phones to pay in a seamless manner. Kroger Senior Director of Payments Kathy Hanna said the innovation is intended to improve the customer experience.

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Deep Dive: How Rewards Programs Can Fuel Customer Spending

PYMNTS

Starbucks has a winning recipe when it comes to taking care of its customers. The Seattle-based coffee giant’s loyalty program has 19 million active members that account for 48 percent of its annual revenue. . Customized Rewards Are Key To More Sales .

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How Hointer Remade In-store Shopping In The Image of Online

PYMNTS

Building the better consumer experience has become retail’s rallying call these days — though what exactly the “better experience” consists of is very much up for grabs. For a customer, it is intuitive to pick an item; it is intuitive to point to an item; it is intuitive to touch an item.

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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

“By expanding capacity at peak, we now have the ability to offer Mobile Order and Pay to our non-rewards customers.”. Already, a cashless store concept is already up and running in a Seattle pilot. But there are no official reports on its next planned expansion. Subway’s $10.8 Taco Bell’s $9.8 Burger King’s $9.3

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AmazonFresh Goes Click and Collect

PYMNTS

The online retail giant announced that AmazonFresh is getting a physical pickup option , starting with two brick-and-mortar locations in Seattle, Washington. Once open to the public, customers can order groceries online and retrieve them up from pickup locations.

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Traditional Healthcare Is Going Under The Knife Of Disruption

PYMNTS

We’re not in retail healthcare,” Walmart senior director of strategy and customer experience for health and wellness Matt Parry told MedCityNews. And the retailer ponied up a reported $200 million for pieces of Seattle-based startup CareZone ’s technology, which personalizes prescription drug management for individuals.

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