NCR
APRIL 28, 2017
With the landscape shifting rapidly for the financial services industry – thanks to the rise of digital and changing consumer expectations – being able to provide a strong customer experience (CX) can be a key differentiator that helps banks stand out in a crowded and increasingly competitive market.
Perficient
JANUARY 20, 2021
Creating personas representing different racial, ethnic, national, regional, age, or gender audiences will help you to better target and increase your reach. To learn more about creating a web and user experience strategy that accommodates your global target audience, contact our experience design experts today.
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PYMNTS
JULY 22, 2020
The government’s experience in disbursing stimulus funds via paper check and direct deposit offered a chance for those in the digital disbursements technology arena to learn from the government’s successes and mistakes, according to Lisa McFarland , executive vice president and chief product officer at Ingo Money.
Gonzobanker
MARCH 28, 2024
The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. Lumin in the credit union marketplace has gained widespread attention as a new best-of-breed player.
Cisco
JANUARY 10, 2023
Whether a community bank or a credit union, regional insurer, or multi-national financial institution, cross-functional engagement with champions, key influencers and ultimate decision-makers also helps to eliminate silos inherent in the financial services industry.
PYMNTS
DECEMBER 18, 2018
Resulting from its partnership with FinTech firm Narmi , the upgrades target the customer experience, according to Radius CEO and President Mike Butler. “Our national client base demands a great 24/7 digital banking experience across all of their devices, and this enhanced technology provides just that,” he said. .”
PYMNTS
JULY 16, 2019
Silicon Valley’s Ondot Systems has developed a new cloud service for debit and credit card issuers that offers a great user experience while also being fast, easy and accessible, Ondot said in a press release.
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