PYMNTS
JUNE 19, 2020
QSRs’ first steps when reopening their locations have been upgrading dine-in areas and stepping up employee safety measures to reassure customers, explained Ray Wiley , CEO at Dayton, Ohio-based Hot Head Burritos. Hot Head Burritos relied heavily on social media marketing efforts as many states rolled out stay-at-home orders.
Perficient
JANUARY 5, 2021
Rajpal will have responsibility for driving cloud and DevOps business strategy with cloud technology market leaders, including IBM, Google, VMWare, Amazon, Boomi, Microsoft, and Red Hat. “We’re in the business of helping our clients power innovation and deliver exceptional customer experiences. Ostasz, AVP of U.S.
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PYMNTS
FEBRUARY 7, 2019
“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.
PYMNTS
JANUARY 7, 2019
7) that the two are partnering up to enable a connected store experience leveraging Microsoft’s Azure cloud and Kroger technology. With the RaaS product, Kroger will offer a suite of capabilities for merchandising plans, collect customer feedback, boost employee productivity, improve inventory and allow for personalization.
PYMNTS
JANUARY 22, 2019
At the time, the retailer said the 50th metro area for grocery delivery was in Akron, Ohio and that more locations were on the way. It was reported at the time that the company had forecasted having 140 access points in 430 markets, and covering 69 percent of U.S. percent — of customers in the survey sample preferred Albertson’s.
PYMNTS
JANUARY 8, 2019
The retailer plans to pilot technology products using Microsoft’s Azure platform at two stores, one in Ohio and one in Washington. Kroger is seeking to bring new customer experiences to market faster, drive personalization with insights and help store associates become more productive. The Grocery Market.
PYMNTS
JANUARY 9, 2019
8) that it had acquired First Billing Services , a billing processor based in Ohio that focuses on municipalities and utilities. No matter the vertical, Cohen said, “technology is the key” when it comes to improving the end customer experience and engaging with them in a digital manner.
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