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How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience

PYMNTS

QSRs’ first steps when reopening their locations have been upgrading dine-in areas and stepping up employee safety measures to reassure customers, explained Ray Wiley , CEO at Dayton, Ohio-based Hot Head Burritos. Hot Head Burritos relied heavily on social media marketing efforts as many states rolled out stay-at-home orders.

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Paya Acquisition Aims To Solve City Hall’s Paper (Billing) Chase

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8) that it had acquired First Billing Services , a billing processor based in Ohio that focuses on municipalities and utilities. Expanding into the government space, and as it exists today, First Billing’s offerings span the processing of check transactions, as well as credit and debit cards.

Software 158
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Walmart’s Allswell Goes On Tour; Target To Expand Debut Of New Loyalty Program

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For customers who want to remember their visits, or perhaps Instagram them, the space also houses a “bird’s eye” photo booth. Davich told CNN that the tiny house campaign allows the brand to experiment in various markets, while giving it a chance to highlight its products.

Charlotte 135
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The 2022 GonzoBanker Awards

Gonzobanker

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. In January, we were discussing crypto and the need to formulate customer crypto strategies. Acronym of the Year – CCCA (Credit Card Competition Act).

Community 216
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Frictionless Payments And Top Mobile Banking Innovation

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Banks are turning to digital technology to enhance the customer experience — and reduce payment friction — in an effort to boost top and bottom lines. But, in terms of branches, the bank seeks to grow its physical footprint in new markets such as Denver, Indianapolis, Minneapolis and Salt Lake City. JPMorgan Chase.

Mobile 150
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Unattended Retail Can Boost Visits To Stores

PYMNTS

They are also trying to enhance the customer experience. Younger customers prefer to use a kiosk.”. billion is the projected size of the interactive kiosk market by 2023. Kiosks have already been installed at several Wendy’s locations in central Ohio, where the company first tested the technology.

Retail 102
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Gonzo Notes from Money20/20

Gonzobanker

Continuing on the “Pay” theme, we know all about Apple Pay and the noise it caused in the market last year. By 2019, eMarketer is forecasting $210 billion in spend and estimating that mobile payments will surpass payment cards. Lots of talk about innovation and customer experience. Apple Pay … not. Two things.