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Perficient Names Five Area Vice Presidents, Expands Executive Leadership Team

Perficient

The expanded executive leadership team will drive continued growth and operational excellence across Perficient while delivering superior solutions for clients. “As “We’re in the business of helping our clients power innovation and deliver exceptional customer experiences. Ostasz, AVP of U.S. Ostasz, AVP of U.S.

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How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience

PYMNTS

QSRs’ first steps when reopening their locations have been upgrading dine-in areas and stepping up employee safety measures to reassure customers, explained Ray Wiley , CEO at Dayton, Ohio-based Hot Head Burritos. The Mexican food chain operates 77 locations in eight states as well as 35 Rapid Fired Pizza restaurants.

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Paya Acquisition Aims To Solve City Hall’s Paper (Billing) Chase

PYMNTS

8) that it had acquired First Billing Services , a billing processor based in Ohio that focuses on municipalities and utilities. He stated that offering bill presentment and processing for governments represents “amazing growth, [especially within] municipalities, and with the customers and partnerships that First Billing has.”.

Software 158
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Walmart’s Allswell Goes On Tour; Target To Expand Debut Of New Loyalty Program

PYMNTS

For customers who want to remember their visits, or perhaps Instagram them, the space also houses a “bird’s eye” photo booth. Davich told CNN that the tiny house campaign allows the brand to experiment in various markets, while giving it a chance to highlight its products.

Charlotte 135
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Banking's Top 5 in Total Return to Shareholders: 2018 Edition

Jeff For Banks

I chose five years because banks that focus on year over year returns tend to cut strategic investments come budget time, which hurts their market position, earnings power, and future relevance than those that make those investments. The Bank operates five full service offices. It also operates 13 Home Loan Centers in Oregon and Idaho.

Oregon 101
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Unattended Retail Can Boost Visits To Stores

PYMNTS

They are also trying to enhance the customer experience. Younger customers prefer to use a kiosk.”. billion is the projected size of the interactive kiosk market by 2023. 25 percent is the projected percentage of customer service operations that will use chatbots by 2020. Wendy’s is hardly alone.

Retail 102
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Gonzo Notes from Money20/20

Gonzobanker

Continuing on the “Pay” theme, we know all about Apple Pay and the noise it caused in the market last year. Brian Mooney, CEO of Merchant Customer Exchange (MCX), also used his stage time to talk about the pilot under way in Columbus, Ohio, with many merchants. Lots of talk about innovation and customer experience.