Perficient

AUGUST 24, 2020

At Perficient we think of insights in three ways: Market: what’s happening in the marketplace? Interview your customers who are leaving for a competitors. Contract someone like Perficient to do a market analysis and who likely has a clients in your industry. How happy are your customers? Is it up to date?

Strategy 322

Strategy Analytics Customer Experience Exercises 322

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

Customer Experience 71

Customer Experience Retail San Diego Study 71

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

FEBRUARY 24, 2020

One of the most commonly talked-about and executed strategies in the 2020 connected commerce world is experiential marketing. But experiential marketing is also a customer-centric strategy intended to drive customer retention and strengthen the bond between retailer and consumer. Wine and cheese for the shoppers?

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

AUGUST 23, 2019

Shoppers can use the Wayfair Room Planner to “create 3D digital renderings of rooms stocked with Wayfair’s products and then see them in full-scale virtual reality,” per Boston Magazine. After experimenting with the pop-up shops, it was reported in February that the company would be opening an outlet store in Kentucky.

Retail 109

Retail Boston Kentucky New Jersey 109

PYMNTS

APRIL 25, 2019

In Europe, the PAUL UK bakery chain has teamed up with Yoyo to create a new app for mobile payments that will let diners accumulate rewards points, MobileMarketing magazine reported. As it stands, statistics from the central bank indicate that more than 6 million people tap into mobile banking in Nepal. to Australia.

Mobile 115

Mobile Payments Customer Experience Report 115

PYMNTS

DECEMBER 19, 2019

Later, as a businessperson, he wondered if that experience could be modernized, scaled and brought to the masses. That idea led him to found Get the Gallery , which, as an early-stage Denver startup, focuses on improving the customer experience as well as the user experience on its website. The Market.

Denver 131

Denver San Diego Colorado Nashville 131