PYMNTS

JANUARY 8, 2019

The retailer plans to pilot technology products using Microsoft’s Azure platform at two stores, one in Ohio and one in Washington. Kroger is seeking to bring new customer experiences to market faster, drive personalization with insights and help store associates become more productive. The Grocery Market.

Arizona 109

Arizona Technology Ohio Customer Experience 109

PYMNTS

MAY 9, 2018

Amazon said in the press release that Amazon Experience Centers feature the latest products and experiences created by Amazon experts, who are employees specifically trained on the latest technology. The eCommerce retailer said customers have rated Amazon’s experts at 4.9 out of 5 stars. with more to follow.

Los Angeles 100

Los Angeles San Francisco Miami Dallas 100

PYMNTS

OCTOBER 11, 2016

That’s how Dan Charron , EVP and Head of Global Business Solutions for First Data , sees it and how he describes the latest rollout of its commerce technology solution at CenturyLink Field Event Center and CenturyLink Field, home of the Seattle Seahawks , aimed at taking the fan experience to the next level. Empowered By Data.

Payments 100

Payments Seattle Software Customer Experience 100

Gonzobanker

DECEMBER 19, 2022

Let’s see how this new scale allows for big investments in future innovation. Since taking the reins at MSUFCU in 2015, Clobes has more than doubled the size of the credit union, started a successful service organization (the Reseda Group), built an innovation center (The Lab), and started development of a new digital platform (Nextly).

Community 216

Community Fintech Industry Innovation 216

PYMNTS

FEBRUARY 26, 2018

Consumers don’t have to be Amazon Prime members (or Seattle-area residents living near the first Amazon Go markets) to have a checkout-free grocery experience. Remove friction, get happy customers. One notable difference, of course, is that Amazon’s cashier-free experience only works in Amazon Go stores.

Seattle 100

Seattle America Retail Customer Experience 100

PYMNTS

JULY 12, 2018

Here is how retailers from grocers to restaurants and coffee shops are rolling out self-service technology – and where such innovations are headed in the future. Orders can be customized just as they would in the store, and there is even a picture of the barista working on the coffee. Stay tuned.

Chicago 103

Chicago Nashville Mobile Examples 103

PYMNTS

DECEMBER 14, 2018

Starbucks CEO Kevin Johnson said in an announcement for the store, “We designed the Roastery as the pinnacle experience around all-things-coffee, and there is nothing else like it in the world. The space, of course, is a place where Starbucks will roast coffee beans.

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

FEBRUARY 23, 2018

And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives. By expanding capacity at peak, we now have the ability to offer Mobile Order and Pay to our non-rewards customers.”. Already, a cashless store concept is already up and running in a Seattle pilot.

Online 101

Online US Payments Mobile 101

Fintech Labs Insights

JANUARY 12, 2017

Not a stranger to banks’ needs, Moonraft Innovation Labs spent six years in partnership with financial institutions across the globe to help them deliver an enhanced customer experience. During this time the company realized how banks struggle to keep up with the pace of customer expectations in innovation.

Innovation 12

Innovation User Experience America Customer Experience 12

PYMNTS

APRIL 10, 2017

Better merchandising, more personalized experiences, high-tech upgrades, order ahead, buy online/pick-up in store, retail events, mood lighting, robots — there are innumerable whiz bang ideas for building the customer experience of the future.

Online 100

Online Retail Customer Experience Seattle 100

CB Insights

FEBRUARY 13, 2020

Over the last decade, Stripe has expanded its platform beyond payments processing to handling more complex marketplace transactions through Stripe Connect, while also offering complimentary services to help facilitate online commerce, drive growth for customers, and expand the funnel of internet businesses globally. TABLE OF CONTENTS.

Online 98

Online Company Retail Payments 98

PYMNTS

JULY 18, 2018

“Pop-In@Nordstrom is all about introducing our customers to the best of what’s out there, and we are excited to partner with a like-minded brand like Casper that leads with innovation and a strong customer experience.”.

Los Angeles 100

Los Angeles Seattle Texas Washington 100

PYMNTS

AUGUST 23, 2019

In addition to improving the overall customer experience, this has also resulted in a 10.5 The Seattle Mariners also launched a mobile-only promotion in March that encouraged users to purchase a Ballpark Pass, a ticket that grants standing-room access to all home games for $99 a month. Mobile Ticketing. Several U.S.

Los Angeles 198

Los Angeles Mobile Jacksonville Tampa 198

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments.

Industry 101

Industry Technology Online Video 101

CB Insights

JULY 19, 2017

Corporate innovation is critical for established companies looking to stay relevant in the face of disruption from up-and-coming startups. With industries being unbundled left and right ( supermarkets , banking , cars — just to name a few) more companies are opening up in-house innovation labs every day. Technology.

Innovation 74

Innovation San Francisco Georgia Technology 74

CB Insights

JANUARY 24, 2018

The Seattle-based giant also opened its cashier-less Amazon Go store to the public in January 2018, after reported delays. “Physical stores serve an indispensable role during the consumer journey and should be enhanced through data-driven technology and personalized services in the digital economy.” ” – Brian T.

Retail 65

Retail Online US Technology 65

PYMNTS

OCTOBER 3, 2016

Penned by astronomer, professor, author and hacker capturer Clifford Stoll , the article was one big rant about his absolute disdain for a technology that he said would never have a future: the internet. Service in support of sales that provides a great customer experience and the incentive for the consumer to buy.

Retail 197

Retail Baltimore Tools Online 197

CB Insights

APRIL 3, 2018

Below, we analyze how AI, machine learning, and computer vision-based technologies — including robots used for heavy lifting, navigation, and assembly tasks — are impacting all parts of the retail chain, from the manufacturing of goods all the way to their distribution. “We are investing very, very heavily at the moment in innovation.

Retail 78

Retail Online Branding Strategy 78