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Gonzobanker
JANUARY 18, 2024
That adds up to opportunity for larger banks (>$100 billion in assets) to get into the space more aggressively. A sneak peek into Cornerstone Advisors’ forthcoming What’s Going On In Banking study shows that the percentage of banks looking to get into the banking as a service (BaaS) space is down from previous years. Big surprise, eh?
Gonzobanker
DECEMBER 17, 2021
It accelerated the customer move to digital and the employees’ move to some kind of work-at-home arrangement, at least in part. We know the customer buying and use of financial services is being fundamentally changed by fintech, but our long-term strategies to invest/partner/buy/compete are very much works in progress. Doug Larson.
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Gonzobanker
SEPTEMBER 4, 2018
Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.
CB Insights
JANUARY 5, 2021
High fees, poor customer experiences, and archaic technology have historically blocked many from accessing financial services. . In contrast, online banking in the US has surged with 73% of consumers using it regularly, up from 46% in 2010. . get the state of challenger banks report. get the state of challenger banks report.
South State Correspondent
OCTOBER 28, 2022
While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences). Our teams just returned from back-to-back weeks at the Gartner Symposium in Orlando and Money 20/20 in Las Vegas. Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments.
Gonzobanker
NOVEMBER 9, 2015
Money20/20 became quite the event in a very short time, with 10,000 – count ’em – attendees up from 2,300 only three years ago. Bankers had long suspected MCX’s plan was to bypass the Visa/MasterCard rails by processing transactions as ACH. The logistics. Would we all take that growth? Big stories/buzz. Apple Pay … not.
Gonzobanker
DECEMBER 20, 2019
They have never been more passionate about their mission, more excited about the opportunities, more committed to their customers, or prouder of their teams. They have never been more passionate about their mission, more excited about the opportunities, more committed to their customers, or prouder of their teams. THE BANKING AWARDS.
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