Customer Experience Download Fraud social media 
FICO
DECEMBER 5, 2022
Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8
PYMNTS
APRIL 21, 2016
The firm’s gMobile solution, which helps authenticate users and delivers real-time risk analysis across mobile channels, debuted late last year, and McAlear said that the platform “enables delivery of a frictionless customer experience, requiring no additional customer input, scripting or burdensome software downloads.”
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
FICO
OCTOBER 21, 2020
Small and midsize dealers have built out their websites to let customers tour their showrooms virtually and complete more steps of the car-buying process online, including test drive drop-offs at the customer’s home. They are reaching out via social media to expand the store’s footprint. by Ken Kertz.
William Mills
FEBRUARY 7, 2017
Key trends in this year’s report include the continued evolution of payments technology, increased adoption of self-service and innovative branch automation technology, and further enhancements to mobile banking – all converging as part of an overlying strategy to improve the customer experience. Download the full report here.
PYMNTS
JUNE 28, 2017
It’s much harder to get it back or stop or fix a fraud attack after it’s happened.”. In order for both the bank and its customers to feel comfortable with real-time transfers, Vancini and his team have worked to offer new security methods. And, Vancini said, being plugged in is a good thing, at least as far as security is concerned.
FICO
OCTOBER 21, 2020
Small and midsize dealers have built out their websites to let customers tour their showrooms virtually and complete more steps of the car-buying process online, including test drive drop-offs at the customer’s home. They are reaching out via social media to expand the store’s footprint. by Ken Kertz.
PYMNTS
JUNE 3, 2016
To adapt, let alone thrive, businesses with store locations must embrace EMV, the latest in payments security and authentication, especially considering the retailers themselves have taken on more responsibility for fraud after 2015’s liability shift. The challenge for the last year has just been educating our customer base.
Expert insights. Personalized for you.
52 
Let's personalize your content