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Americas FSI Digital Commentary: 3 Ways to Accelerate Digital Strategy in 2023

Cisco

Cisco has a strong digitization point of view and holistic approach to digital business transformation. There is an increasing need to modernize business applications to unify and optimize customer experience while staying industry compliant. Cisco Financial Services Solutions. Previous FSI Commentary.

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If 5G is supposed to be a game-changer, what’s the game?

Perficient

Improved Consumer Experience Possibilities with 5G. Video/Live Streaming. Consumer markets have tried to deliver Immersive and personalized customer experiences with fits and starts, but with limited success. Consumers expect flawless experiences and to-date, existing networks have been a barrier to that.

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What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

In my earlier post , I shared our motivation for Now/New/Next and why our clients are using it to rapidly make smart decisions to focus their Customer Experience attention. At the center of Now/New/Next is knowing where you stand with your customers. The Approach. What kind of content is your web site sharing to drive awareness?

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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Turntable seamlessly adapts the video display to match the orientation of the device as it changes position. Quibi even worked with directors and editors to optimize video for Turntable. Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier.

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How financial services can build trust in the digital age

Bobsguide

What is clear, is bank staff should be utilised to build relationships with customers while time-consuming administrative tasks are automated. Other banks have taken different approaches, including the use of video banking. In turning remodelling its bank branches, Banca Carige has achieved just that. The way forward.

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Generative AI – 7 Lessons That Tate Taught Us

South State Correspondent

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. Tate will start with internal text data and then expand to handle data streams, audio, video, and graphics.

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Lessons Learned from Mobile Check Deposit

NCR

Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience. The customer sees an offer from a mobile news app they’re browsing during their child’s soccer practice.

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