Customer Experience Digital Strategies Fintech Mobile 
PYMNTS
JANUARY 28, 2020
Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.
NCR
MAY 4, 2018
For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. As highlighted in the KPMG research, there are some big obstacles to universal digital transformation, so what should FIs do to overcome them?
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Gonzobanker
JULY 20, 2022
The lack of clear ownership in driving digital transformation represents a huge roadblock for financial institutions fighting to stay relevant. Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition.
PYMNTS
JUNE 27, 2017
Cross-border payments platform Currencycloud and Hyundai Card, South Korea’s digital pioneer company, recently announced an exclusive partnership to enable the launch of Korea’s first mobile remittance service provided by a credit company. This will open the new era of personalized digital financial services in Korea.”.
Gonzobanker
MARCH 28, 2024
2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Like FIS, this announced migration has spurred many future digital discussions among the JHA install base.
Cisco
MAY 5, 2021
Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. Real-time SMS communications.
The Financial Brand
OCTOBER 8, 2018
The bank is betting everything on an innovative alternative to the tech-heavy, AI-saturated strategies drenching fintechs and other competitors. The post Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why) appeared first on The Financial Brand.
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