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Attending our conferences with flexibility and care

Bank Innovation

At Royal Media, Bank Innovation‘s publisher, we take great pride in the value of our exceptional industry conferences and the effort we put into their production. We rightly view our more than a dozen annual conferences as crucial opportunities for business development in our industries.

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Join Me at CBA Live for Fraud Prevention and Customer Experience

FICO

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. What’s great about virtual conferences is that you can register , today, to attend.

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[Perspective] Digital Account Opening: The Secret to Growth Amid Covid-19?

Perficient

It is true that we’ve done some reprioritization to accelerate certain things in terms of our digital capabilities…given customer needs through the crisis,” said Jen Piepszak, JPMorgan’s CFO, at a recent conference. So, how can you utilize Covid-19 as a catalyst to improve digital customer engagement?

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Our 7 Questions to Prevent Bad Bank Technology

South State Correspondent

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform? How Will My Employees Access the Bank Technology?

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Signal 2020: Thoughts and Takeaways

Perficient

It’s the week after Signal 2020, Twilio’s annual developer conference. After several attempts to schedule due to the pandemic, Signal re-invented itself this year as a completely virtual experience. As usual, there were a number of highlights and announcements during the conference and leading up to it.

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From Cash Registers To Curbside, Innovation Continues To Drive NCR’s Digital-First Journey

PYMNTS

The three verticals that we service at NCR today — banking, restaurants and retail — I think they had the common bond for us that they was all about, ‘how do you simplify operations and the customer experience?’” Tackling those tougher problems to simplify things — and that’s true in banking, retail and restaurants.”.

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Imagine … If Amazon Bought Your Bank

Gonzobanker

There are no visible managerial processes tied to customer experience and learning. I cannot obtain working documentation regarding today’s customer experience, and no single member of the executive team can speak authoritatively regarding the bank’s digital channel. We have to reshape Acme Bank quickly for the future.