Community Customer Experience US User Experience 
NCR
APRIL 28, 2017
With the landscape shifting rapidly for the financial services industry – thanks to the rise of digital and changing consumer expectations – being able to provide a strong customer experience (CX) can be a key differentiator that helps banks stand out in a crowded and increasingly competitive market.
Perficient
SEPTEMBER 15, 2020
And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.
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PYMNTS
JULY 16, 2019
Silicon Valley’s Ondot Systems has developed a new cloud service for debit and credit card issuers that offers a great user experience while also being fast, easy and accessible, Ondot said in a press release. A key concern we hear about from customers is security and compliance,” Narayan said.
Perficient
MAY 28, 2020
J oin our community for career tips, upcoming opportunities, and to keep up with all things Life at Perficient. It’s exciting to be a key member of a project in which the end-solution will ultimately be used by everyone I know, including myself.” — Jeff Schimmel , Lead Business Consultant, Automation Consulting. Not ready to apply?
Fintech Labs Insights
MAY 14, 2017
As part of our FinDEVr Feature series , which highlights some of the speakers you will see on stage at the event, we recently interviewed the developer community manager of one of the presenting companies, eSignLive by VASCO. Tell us about your favorite implementation of your solution/technology.
PYMNTS
OCTOBER 13, 2020
Indeed, as the panelists noted, the winds of change had already been blowing as COVID-19 alighted on every corner of the globe and forced us all to embrace distributed, remote accounting and treasury services environments, tasked with modernizing data and payment flows. The end user experience is critical, too, he said, and must be seamless.
William Mills
MAY 11, 2016
Customers can store all of their online profiles in one secure location to improve user experience. This is an extension of business services, powered by a local community bank. This certainly adds a lot of technological capacity to the community bank. They help FIs use the mobile phone for identity verification.
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