Independent Banker

OCTOBER 31, 2022

We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses. It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. By William Atkinson. Make quicker decisions.

Lending 91

Lending Community Bank Community Illinois 91

Banking Exchange

JUNE 19, 2019

Retail banks need creative ways to excite their workforce and train them for the new banking experience Retail Banking Financial Trends Technology Customers Human Resources Feature Management Feature3 Fintech Mobile Online Tech Management Community Banking.

Customer Experience 60

Customer Experience Training Community Bank Resources 60

South State Correspondent

AUGUST 15, 2022

At SouthState, our commercial lending teams use an online proposal generator, and we make that same app available to any community bank. Our online proposal generator is an easy-to-use tool that allows lenders to create, save, update, print, and share standard formatted PDF presentations with borrowers. Conclusion.

Tools 195

Tools Lending Online Training 195

South State Correspondent

AUGUST 15, 2022

At SouthState, our commercial lending teams use an online proposal generator, and we make that same app available to any community bank. Our online proposal generator is an easy-to-use tool that allows lenders to create, save, update, print, and share standard formatted PDF presentations with borrowers. Conclusion.

Tools 195

Tools Lending Online Training 195

Independent Banker

SEPTEMBER 30, 2021

The number of money mule schemes affecting community banks is increasing, in part because of the pandemic. Here’s how two community banks are protecting their customers from falling victim to fraud. More and more community banks are having to deal with money mule schemes targeting unsuspecting customers.

Community Bank 91

Community Bank Fraud Community Training 91

PYMNTS

MAY 27, 2020

As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. And that is something that merchants, as well as community banks and credit unions, must be prepared for.”. Getting Prepared.

Mobile 280

Mobile Community Bank Cards Community 280

Independent Banker

APRIL 30, 2022

While most of Alpine Bank’s in-lobby “shops” are carried out here at its Glenwood Springs branch, the program also has an online element. It’s no secret why Alpine Bank’s mystery shopper program has helped the community bank meet and exceed customer expectations over the past two decades. Name: Alpine Bank.

Community Bank 91

Community Bank Community Illinois Online 91

Independent Banker

DECEMBER 31, 2021

They share tips for how community banks can get started. Social media has made it easier for community banks to nurture connections with prospects, customers and the community. Depending on a community bank’s in-house resources, however, creating a paid social campaign might feel daunting. “A

Marketing Strategies 91

Marketing Strategies Strategy Marketing social media 91

Independent Banker

JULY 30, 2015

Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Her role is to make certain that relevant education is provided in a responsive manner to all community bank members. “I

Resources 70

Resources Tools Community Bank Conference 70

NCR

NOVEMBER 22, 2016

The days when community banks and credit unions could stay behind the technology curve and still come out on top are long gone. Community banking has no future if leadership doesn’t wake to the new competitive reality and adapt some of their strategies and long-held biases in order to compete. Embrace a Digital Community.

Community Bank 40

Community Bank Community Leadership Branch Strategies 40

South State Correspondent

JANUARY 4, 2023

Popular projects for 2023 include online loan and deposit onboarding utilizing third-party data to speed the process, compliance-as-a-service, payments, card controls, service case management, leveraging data for customer insights, and providing open banking APIs to customers. of the banking market, according to Statista Research.

Community Bank 195

Community Bank Capital Lending Training 195

Independent Banker

FEBRUARY 28, 2022

Customized, well-thought-out interactions—especially in the online banking space—are integral to wooing new customers and retaining existing ones. We asked several banking leaders how they’ve employed fintech to ramp up their marketing campaigns, hone their analytic strategies and gain new patrons in the process.

Fintech 136

Fintech Marketing Community Bank Community 136

PYMNTS

APRIL 8, 2020

Small businesses, meanwhile, can use the platform to apply online as fewer physical bank branches are available. The firm has also announced a COVID-19 Online Resource Center for its financial institution clients. Funding Circle. Computer Services, Inc. Computer Services, Inc.,

Lending 245

Lending Fintech America Technology 245

Independent Banker

NOVEMBER 30, 2021

We asked both leaders and staffers to tell us what makes their community banks stand out as employers. Key Community Bank: Leading by example. Key Community Bank. At the heart of Key Community Bank’s work culture is connection. Greg Dennis, Key Community Bank. “We

Community Bank 164

Community Bank Community Texas Leadership 164

Independent Banker

JULY 29, 2016

Last year Community Banker University’s eight certification programs provided more than 4,000 community bankers with highly tailored training. Community Banker University certification programs offer real-world, useful advice that community bankers can use immediately. It also offers online training available 24/7.

Minneapolis 70

Minneapolis Community Bank Community San Antonio 70

Abrigo

MARCH 6, 2017

See a similar list for the accounting profession: 15 Twitter accounts every accountant should follow 5) @rajeshkan – Rajesh Kandaswamy, research director at Gartner Group, focuses on mobile banking, mobile and cloud payments, channel convergence, digital strategy, big data analytics and outsourcing.

social media 150

social media Lending Community Community Bank 150

Independent Banker

AUGUST 31, 2021

This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award. Exceptional Community Bank Service Award. Kennebec Savings Bank.

Community Bank 196

Community Bank Community National Fresno 196

Gonzobanker

MAY 31, 2019

article , former Small Business Administration administrator Karen Mills said community banks with strong small business customer bases that don’t find new ways to serve them digitally are going to face a “reckoning.” While online lenders Kabbage and OnDeck lent $2 billion and $2.5 Opportunity Identification/Training.

Lending 125

Lending Community Bank Community Data 125

Independent Banker

OCTOBER 29, 2014

Employees serve the bank’s customers. Jason Lord, Sunmark Community Bank. SunMark Community Bank. At SunMark Community Bank in Hawkinsville, Ga., There’s really no typical day for Jason Lord, an information security officer at SunMark Community Bank in Hawkinsville, Ga. By Judith Sears.

Community Bank 87

Community Bank Community Training Memphis 87

Gonzobanker

APRIL 3, 2019

According to a recent study by Ellie Mae, 92% of all home borrowers research online before applying. This could be in the form of in-depth staff training and certification, staffing smarter contact center representatives, smarter mobile apps and websites, financial education, webinars about cash management, videos or blogs.

social media 98

social media Exercises Millennials Training 98

Independent Banker

FEBRUARY 24, 2016

When Richard Bradshaw became president of specialized lending three years ago at United Community Bank in Blairsville, Ga., the bank’s three-person Small Business Administration department was lending about $10 million a year. billion community bank issued $140 million in SBA loan commitments. Strong partners.

Community Bank 70

Community Bank Lending Community Georgia 70

Independent Banker

SEPTEMBER 21, 2015

Over the next three years, Anderson enrolled in all three of Community Banker University’s in-depth compliance certification training programs. As many community banks scramble to keep up with increasing regulatory oversight, the need for compliance training—and the pressure on time and resources to provide it—has never been greater.

Compliance 70

Compliance Community Bank Community Training 70

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Independent Banker

MAY 2, 2016

Although there have been many changes during the past 110 years, we believe our community bank’s founding families, of which many of those relationships still continue within our shareholder base, are proud of where we are today. Every customer will recommend the Bank of Old Monroe,” is a creed we operate by.

Community Bank 70

Community Bank Community Missouri Lending 70

Independent Banker

MARCH 15, 2015

Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. For many community banks, telephone calls still generate the highest volumes of customer service interactions.

Community Bank 70

Community Bank Community Operations Retail 70

Independent Banker

MARCH 15, 2015

IB: Moving from ministry to banking is quite a change. How did you conclude that community banking was a good move for you? IB: Has community banking been what you expected it to be? When the customer gives the teller the money, all the wheels in the bank come alive. IB: What did your training entail?

Community Bank 70

Community Bank Community Lending Training 70

Independent Banker

AUGUST 25, 2016

Community bank compliance officers spend the lion’s share of their time executing compliance management programs by learning about and analyzing regulatory requirements, providing training on them and helping business units implement them. Compliance training, policies and procedures spell out what should happen.

Compliance 70

Compliance Training Community Bank Regulation 70

American Banker

MAY 14, 2021

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Online 87

Online Training Community Bank Community 87

Gonzobanker

OCTOBER 13, 2020

This fast pace has banks and credit unions contemplating how they can compete in this mobile “arms race” and what unique value smaller institutions can bring to the table. . With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources.

Strategy 155

Strategy Digital Banking Digital Strategies Mobile 155

Gonzobanker

APRIL 28, 2016

According to Cornerstone Advisors research , roughly six in 10 community bank and credit union CEOs are concerned with the regulatory burden. We are hopeful that community banks will also pursue efforts to communicate the real cost of regulatory burden to our friends in Washington. BBQ/JK/LOL/IDK/???

Regulation 60

Regulation Management Community Bank System 60

Independent Banker

DECEMBER 13, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., Real-world testing. “I

Tools 70

Tools Community Community Bank Security 70

Jeff For Banks

JUNE 22, 2015

I read an industry article, and I apologize that I can't recall where I read it or I would link to it (although I suspect it was a Jim Marous piece again), that a bank required their employees to open accounts using the same online account opening tool that customers would use if they did it themselves in their pajamas.

Tools 60

Tools Branding Training Apple 60

Independent Banker

NOVEMBER 24, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., Real-world testing. “I

Tools 70

Tools Community Community Bank Security 70

Gonzobanker

APRIL 14, 2015

Looking around online, the closest competing offers I found were $300 from a couple of regional banks, but none from community banks or credit unions. I also noticed online that OnDeck was alongside Wells Fargo and Bank of America in the Top 5 search rankings for business loans.

Marketing 60

Marketing Community Bank Branding Community 60

Independent Banker

FEBRUARY 25, 2015

Community banks, which will continue to face a growing number of senior customers with everyday cash needs and built-up home equity, should explore this niche lending opportunity, two community bankers providing these specialty loans suggest. The bank has a goal of closing 100 reverse mortgages each month this year.

Trends 70

Trends Community Lending Community Bank 70

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

Idaho 170

Idaho Community Industry Strategy 170

Independent Banker

OCTOBER 14, 2014

According to a statistic released as part of the ICBA 2014 Top 50 Community Bank Leaders in Social Media, nearly 2,500 banks have a Facebook or Twitter presence, and the numbers continue to exponentially grow. It is apparent everywhere you turn that social media is one of the hottest new communications tools in our society.

social media 88

social media Risk Management Compliance Community Bank 88