Remove Chicago Remove Operations Remove Retail Remove User Experience
article thumbnail

As Sharing Services Face Backlash, Payments Takes A Bigger Role

PYMNTS

Those controversies have notably played out in San Francisco , though other cities, including Chicago and Los Angeles, are going through them at their own pace. And investors are still pouring capital into companies operating in the sector.

article thumbnail

Should QSRs Be Scared Of ‘Ghost’ Restaurants?

PYMNTS

Over 80 percent of restaurant operators agree that the use of technology in a restaurant provides a competitive advantage and nearly four in 10 plan to invest more in expanding their off-premises business in 2019. The virtual restaurant business model is becoming increasingly popular as technology improves the user experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Ever-Widening, Eye-Opening OmniReadi Gap

PYMNTS

The goal is to measure how well merchants are providing a consistent, frictionless experience that allows consumers to browse their sites whenever and however they choose. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board. About the Index.

Virginia 102
article thumbnail

Apple Pay’s Tough Twenty Months

PYMNTS

More people own iPhone 6/6S phones now, so the pool of potential users is larger – as are the number of places that it can be used. NFC penetration at launch was 15 large retailers’ stores and some 200k merchant locations. The card provisioning is elegant, the user experience secure, the tap-and-go a magical experience.

Apple 165
article thumbnail

Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short.

article thumbnail

Why The Next Big Connected Commerce Play Is Television

PYMNTS

Popeil set up shop in New York in 1937 and then later in Chicago in 1941, where he invented a slew of household gadgets — like potato peelers and cheese slicers. Each demonstration ended with a call to action — with the infamous “operators standing by” to take orders for what consumers just saw over the course of 30 seconds and had to buy.

article thumbnail

THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Best Free Market Research a Retail Banker Will Ever Get. Maybe nobody can get that many retailers to agree on anything.

Utah 60