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The Impact of Mobile Card Apps On FI Customer Retention

PYMNTS

The trend toward digitization in consumers’ lives isn’t new, but COVID-19 has accelerated it dramatically over the past several months. Deposits had already been trending away from community banks and credit unions anyway, but COVID-19 has accelerated that shift. Lesher said a few key features comprise a modern, digital-first offering.

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How Brick-and-Mortar Banks Can Seize The Digital Moment

PYMNTS

There was a time when consumers did not require much more from their local bank than a checking account, savings account and an ATM card. This has changed dramatically in recent years as consumers’ financial lives have migrated to the digital realm. In contrast, national bank customers are less likely to switch FIs, with 25.9

Regional 241
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Not Down For The Count, Cash Still Counts For Plenty

PYMNTS

Brazil and Mexico — the total amount in cash payments for the region was $3 trillion in 2015, with weighted average cash use at 14 percent of GDP, with an estimated increase, annually, of 4 percent through 2020 in absolute dollars but a decline in percentage of GDP by 1.2 Turning to the Americas — defined as the U.S., do not accept cash.

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Today In Digital-First Banking: Goldman's Marcus Debuts Personal Finance Tools; Franklin Templeton’s Singapore Subsidiary Collaborates With Razer Fintech

PYMNTS

The investment bank created its Marcus Insights platform by harnessing some of the knowledge from its $100 million acquisition of Clarity Money. Franklin Templeton Teams Up With Razer to Woo Millennial Investors. Tennessee-based regional financial services company First Horizon National Corp.

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Deep Dive: Digital-First Banking’s Challenges And Benefits

PYMNTS

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

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 PSCU Looks At The (Strong) State Of The CU As 2020 Beckons

PYMNTS

CUs are no longer confined to operating primarily as regional players, moving beyond the confines of original charters that had limited them to, say, specific communities or employers. The Millennial Challenge. Now the relationship has moved beyond writing checks to credit and debit cards.

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Where Does Chime Go From Here?

Gonzobanker

How does Chime’s 38 million customer count compare to the established banks? Because banks like Bank of America, Chase, Wells Fargo and other large regional banks have highly diverse product lines, making a direct comparison of number of customers nearly impossible. of Millennials, 7.5% of Gen Zers, 9.5%