Branding eBook Innovation Retail 
PYMNTS
DECEMBER 31, 2018
Matt Redwood, head of self-service at Diebold Nixdorf , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. There has been an assumption that if SCO is installed, customers will use it, and the retailers will shave costs. Ubiquitous smartphone use has changed the way consumers engage with brands. In the U.S.,
PYMNTS
JULY 27, 2020
“Given the seismic shift to digital, the COVID-19 pandemic is forcing retail to achieve innovation in three to six months that would otherwise have taken three to five years. The pandemic has brought uncertainty to many businesses, but at the same time, it has sparked innovation,” said Ro Bhatia , chief operating officer at sticky.io.
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PYMNTS
JULY 7, 2020
“Over the coming months, retailers also need to prepare for the continued — and maybe even swifter — move to mobile.” . Brands that thrive, and will continue to do so, are those that actively look for ways to overcome new challenges by creating enjoyable, seamless experiences to engage customers across the channels they find most valuable.
PYMNTS
DECEMBER 30, 2016
PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Here is the response from Florin Arghirescu, SVP of business relationships and innovation at Synchrony Financial …. Download the eBook.
PYMNTS
DECEMBER 30, 2016
PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of An Incredible Shift In Retailer And Consumer Expectations. Download the eBook. This is changing now.
PYMNTS
JULY 17, 2020
In a 2019 PYMNTS eBook much like this, we made predictions for eCommerce in 2020 and the next decade. With the pandemic spurring overnight digital transformation and innovation, the roles that fraud prevention, customer experience and AI play in commerce have grown faster than ever. Opportunities: New Channels of eCommerce.
PYMNTS
DECEMBER 27, 2018
Glenn Fodor, SVP and head of First Data Insights, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Brick-and-mortar’s performance to start the holiday season illustrated physical retail’s ability to encourage customers to spend more per visit. As the U.S.
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