William Mills

AUGUST 11, 2016

They discuss key insights from their article in the 2016 Bankers as Buyers Report titled, “The Payoff of Bank-Branded Mobile Wallets With Tender Reciprocity.” Interview Topic: The Payoff of Bank-Branded Mobile Wallets with Tender Reciprocity. ” For the full transcript of the interview, see below. McWilliams.

Branding 40

Branding Mobile Retail Strategy 40

PYMNTS

JUNE 26, 2018

With the addition of kiosks, McDonald’s , for example, is turning its eye to enhancing customer experience and choice. How do customers pay through these kiosks? Consumers interested in the Uniqlo brand can purchase heat-retaining shirts and lightweight down jackets in a limited amount of sizes and colors.

Examples 107

Examples Retail Arizona Illinois 107

PYMNTS

APRIL 12, 2016

Physical credit and debit card acceptance to, more recently, accepting payment via digital wallets, such as Apple Pay, Android Pay and Samsung Pay, now expand those possibilities. Building upon that, the focus in self-serve retail is now turning towards the further enhancement of the customer experience.

Retail 100

Retail Technology Chicago Samsung 100

PYMNTS

JANUARY 12, 2020

12), as Samsung has unveiled its Galaxy XCover Pro, an enterprise-grade smartphone that comes pre-installed with Visa’s Tap to Phone app. The partnership with Samsung is the first time the Tap to Phone software has been integrated into a device. The mPOS landscape got more interesting today (Jan.

Retail 226

Retail Samsung Software Mobile 226

CB Insights

APRIL 10, 2019

While exiting, customers stand at a “stand here” sign marked on the floor, where all the RFID tags are scanned at once, and cameras run facial recognition algorithms again to charge your account. Facial recognition, along with AR, is also making brands data rich — especially beauty brands. Food & Beverage.

Industry 78

Industry Examples Security Technology 78

PYMNTS

MAY 5, 2016

have divided into three main camps: Android (Google), Apple and, most recently, Samsung. These NFC-enabled payment platforms (that’s Android Pay, Apple Pay and Samsung Pay, respectively) have, in just a matter of years, revolutionized the way consumers interact at the point of sale. initiative.

Mobile 100

Mobile Samsung Payments Apple 100

PYMNTS

MARCH 4, 2019

Faced with this up-and-coming generation, retailers and brands, as well as payment providers, are already preparing for the arrival of Gen Z as adult consumers. And it was also found that digital devices from the likes of Samsung as well as Apple are forecast to be popular with this demographic along with food and beverage brands.

Innovation 116

Innovation Branding Samsung Online 116

PYMNTS

JUNE 29, 2017

They entered an industry where they had no prior experience and that was dominated by the then-giants of Blackberry — the inventors of the smartphone — Motorola and Nokia, etc. Melissa Lowry, VP of Brand and Marketing, Early Warning. They then went on to basically ‘own’ it, along with Android/Google.

Apple 150

Apple Mobile Innovation social media 150

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Customers. Fiserv & Samsung , fiserv.com @Fiserv @Samsung. Richard Lobovsky.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

DECEMBER 27, 2019

And of the customers who choose digital, he noted 9 out of 10 will pick an instant payment if available. I think some things are obviously so much better when it comes to customer experience that ultimately when they are in the market, they are just going to change it.

Payments 139

Payments Innovation Study Data 139

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Meanwhile, brands that were already virtual-first have seen dramatic increases in adoption during the crisis. Sales of the interactive at-home fitness brand Mirror doubled in the weeks following Covid-19’s arrival in the US. Online grocery.

Industry 101

Industry Technology Online Video 101

PYMNTS

NOVEMBER 12, 2018

Conversion is paramount then, and can get a boost when merchants offer a relatively wider range of payment methods and currencies to customers, while seeking to stanch decline rates. To do that, with each method brought on board, merchants must tailor their fraud efforts and how they approach the customer experience in general.

Cards 177

Cards Fraud System Payments 177