PYMNTS

JULY 11, 2018

CNBC said The Steinberg Group , which operates under the name dOMAIN, and a production management company in New York City agreed to submit altered invoices and bills to hide the scam. Falkowski was sentenced to 30 months in a federal prison for being the brains behind a $1 million fraud scam.

Company 102

Company New York City Fraud Retail 102

PYMNTS

NOVEMBER 8, 2017

Consumers aspire to live a connected life and crave solutions that make this possible,” said Ruth Crowley, vice president of customer experience design at Lowe’s. So, we developed Smart Home powered by b8ta to emulate a ‘lab-like’ atmosphere that empowers customers to make informed decisions.”.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

PYMNTS

APRIL 5, 2019

In addition to the current Hudson Yards location, additional New York City locations are planned to roll out this year). Beyond 3DEN, Neiman Marcus was recently gearing up to open what it describes as a “multi-level retail experience” at Hudson Yards. It would also feature menswear brand Rhone and sock maker Stance.

Mobile 100

Mobile New York City New York Branding 100

PYMNTS

AUGUST 24, 2018

In the new Unattended Retail Tracker , PYMNTS charts the latest ways that companies are working to accept more non-cash payment methods, from the common credit card swipe to biometric scans. For many retailers, vending machines have become a critical part of the customer experience. Around The Unattended Retail Space.

Metro 122

Metro New York City Columbus Payments 122

PYMNTS

JULY 19, 2019

The parent of the Toys R Us brand, Tru Kids , plans to bring stores under the legendary name to the United States for the 2019 holiday season. Tru Kids has entered into a joint venture with the software-powered experiential retailer b8ta to offer a new store experience with curated toys in “highly immersive, smaller-format spaces.”.

Retail 150

Retail US New York United States 150

PYMNTS

DECEMBER 13, 2019

“It’s clear the main reason Amazon wanted to be here was the availability of a skilled tech workforce plus the synergy with related industries,” said James Parrott, an economist at the New School. And New York City still retains that attraction.”. Alphabet also signed a lease earlier this year for 1.3

New York City 131

New York City New York Retail US 131

PYMNTS

NOVEMBER 2, 2018

Digitally native brands often test the retail waters with pop-up shops, and, after some offline success, they may expand their concepts with permanent locations. Since then, the company has tried its hand at pop-up locations in areas like Aspen, Sag Harbor, New York, Dallas and London. In Other Brick-and-Mortar News.

New York 116

New York Los Angeles Retail New York City 116

PYMNTS

SEPTEMBER 18, 2019

That means, among other tasks, helping to enable in-store retail associates to use the latest mobile technology — and that includes emerging 5G mobile network technology — to better serve consumers and offer a deeper customer experience. Transforming Retail. It’s a great time to be transforming retail,” Levene said.

How To 176

How To New York City Retail Mobile 176

PYMNTS

FEBRUARY 8, 2019

Startups in the eCommerce space have long enabled their customers to experience their products in real life (“IRL”) through temporary retail shops, and now, digitally-focused brands belonging to major retailers are taking a similar approach. 7) in New York City.

Charlotte 135

Charlotte Los Angeles Kansas City Branding 135

PYMNTS

MAY 10, 2019

Customers can scan their feet (using a smartphone at home), then receive shoe recommendations, which will be precise down to the millimeter. Consumers might be surprised to learn they are different sizes from what they thought, depending on the brand of shoe.

New York City 105

New York City New York Mobile Customer Experience 105

PYMNTS

AUGUST 1, 2019

With upgrades to its mobile app and new product offerings, Dunkin’ Brands grew its digital and delivery platforms while rolling out menu innovations with broader customer appeal in the second quarter. The quick-service restaurant (QSR) brand added 46 net new Dunkin’ locations in the U.S.,

Innovation 122

Innovation New York City Branding National 122

PYMNTS

FEBRUARY 18, 2019

The company said in an announcement that it offers the digital payment service in 3,000 stores in cities such as San Francisco and New York City, “where Alipay users travel the most.” Apparel brand GUESS?, boosting its brand among the rapidly expanding group of Chinese overseas visitors.”.

Online 140

Online Las Vegas America San Francisco 140

PYMNTS

DECEMBER 11, 2018

toy retailer Hamleys , for instance, is eyeing a potential New York City location for a flagship store. The legendary toy retailer FAO Schwarz opened a flagship store in New York City, marking its return to the city last month. Retailers Step up Toy Selection.

Retail 166

Retail US New York City Los Angeles 166

PYMNTS

AUGUST 8, 2019

Food trucks have been around since the 1970s, when taco trucks began making the rounds in New York City, but didn’t become a national sensation until 2008 when two events coincided in such a way as to make a long extant — but largely niche — subsegment of the restaurant game into a mass market phenomenon.

New York City 134

New York City Cleveland social media National 134

PYMNTS

APRIL 13, 2018

Oddly enough, at the same time, many digitally native brands are doing the opposite — not to avoid bankruptcy, but to accelerate growth. That future — now the present — was shaped by digitally native brands, starting with Amazon as it put brick-and-mortar booksellers out of business. His only regret is not doing it sooner.

Retail 116

Retail New York City Branding New York 116

PYMNTS

NOVEMBER 20, 2019

Providing a top consumer experience is becoming more important and is a rising trend in retail, and that will almost certainly increase in the 2020s. The upscale apparel brand, according to a recent report , is opening an “experiential store” in the Mall of America in Minneapolis on Wednesday (Nov. Better Discovery.

Retail 109

Retail New York City Minneapolis Branding 109

PYMNTS

SEPTEMBER 5, 2018

As part of that mission, he wants to dedicate more space to serve VIP customers. Already, the retailer has a secret salon tucked above the main jewelry floor that looks like a New York City apartment, which is dedicated to its high-end clients. This environment really does lend itself to that type of experience.”.

Retail 102

Retail New York City New York Maine 102

PYMNTS

SEPTEMBER 6, 2019

Jamie Nordstrom, president, Nordstrom stores said in an announcement , “Nordstrom Local is about giving customers more access to brands and styles they love, to try on or take home in a fast and convenient way. We hope to make shopping easy by being closer to where our customers live and work.”

Los Angeles 101

Los Angeles Retail New York City New York 101

PYMNTS

OCTOBER 25, 2017

And, as it appears to be playing out, some of the latest unattended tech developments could bring big changes to how consumers shop for goods and interact with brands, as well as goods and services. The solution uses a 3D camera positioned at the restaurant’s POS terminal to scan customers’ faces and verify their identities.

Los Angeles 119

Los Angeles Florida New York City Retail 119

PYMNTS

JULY 30, 2018

“Pop-In@Nordstrom is all about introducing our customers to the best of what’s out there, and we are excited to partner with a like-minded brand like Casper that leads with innovation and a strong customer experience,” noted Olivia Kim, Nordstrom VP and author of the pop-in concept. ”

social media 103

social media New York City New York Metro 103

PYMNTS

SEPTEMBER 14, 2018

And — according to Jet — the new app will also be better customized regionally for shoppers, making use of local imagery and messages on the homepage and throughout the site. That will start solely in New York City, but is intended to roll out more widely. Boston, Philadelphia and Washington D.C.

Metro 122

Metro New York City Nashville Oklahoma 122

PYMNTS

SEPTEMBER 27, 2019

Dunkin’ is one of the most widespread quick-service restaurants (QSR) brands in the world, selling coffee, donuts and breakfast items at more than 11,300 locations in 36 countries, including 8,500 restaurants across the United States. Dunkin’ is also implementing a number of new features to compete with other coffee giants.

Mobile 117

Mobile New York City Analytics United States 117

PYMNTS

JANUARY 22, 2020

But as a new webinar from PYMNTS showed, retail success is not exactly some mysterious process; it simply requires close attention to changing consumer trends and new technologies, including those centered around payments.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. The program reportedly offers discounts of up to 85 percent on thousands of prescriptions.

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

FEBRUARY 7, 2020

The loans themselves would reportedly be co-branded. New Chief Operating Officer Dacona Smith will oversee store operations. The partnership would apply Goldman’s lending technology to SMB loans on Amazon’s underwriting platform, according to unnamed sources. The move is on-trend for both firms.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

SEPTEMBER 18, 2017

The Visa-branded debit cards are issued by Metropolitan Commercial Bank via Shift Financial, a YC-backed company that provides physical and virtual debit cards to payment providers. And Venmo wasn’t quite finished with the splashy announcements. It can mean trusting an expert to pick out a selection of items.”.

Cards 115

Cards Software New York City Conference 115

PYMNTS

APRIL 20, 2017

A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. version of bots look like — and how will they help Messenger achieve that rather lofty goal of facilitating more meaningful and useful conversations between brands and consumers?

Groups 104

Groups San Francisco New York City Cards 104

Independent Banker

DECEMBER 31, 2022

Anita Drentlaw , CEO, president and CFO at $190 million-asset New Market Bank in Elko New Market, Minn. Jill Sung , president and CEO of $325 million-asset Abacus Federal Savings Bank in New York City. That will help prepare you for new industry segments in the future.”. billion-asset ANB Bank in Denver.

Community Bank 91

Community Bank Community Tampa North Carolina 91

PYMNTS

OCTOBER 3, 2019

“With Aloha Essentials, NCR gives restaurants robust yet easy-to-use tools in a single, simplified package to run your operations, so you can focus on great food and customer experiences.”. There are also add-on tools to advance brand loyalty. We recently opened our first U.S.-based

New York City 134

New York City Maine Tools New York 134

PYMNTS

JANUARY 7, 2019

They are turning to cross-channel strategies to improve the customer experience, and even working with other companies to help execute these visions. BJ’s Wholesale Club , in one case, brought a click-and-collect service to 215 of its brick-and-mortar stores last year to enhance its customer experience.

New York City 140

New York City Online Retail Branding 140

PYMNTS

AUGUST 28, 2019

And, with the new money, it plans to expand around the globe. Beyond Standard Cognition, a second Amazon Go cashierless store has come to New York City per reports in June. The Midtown Manhattan Park Avenue space came after the online retailer opened one of the concept locations in a New York City mall.

Retail 141

Retail New York City Houston San Francisco 141

PYMNTS

MARCH 11, 2017

New York City Mayor Bill DiBlasio allowed himself to be seen in public eating a piece of pizza with a fork and knife — and caused an outrage among his constituents. Domino’s is already a recognized industry leader in digital innovation,” said Robert Schwarz, managing director for Nuance Enterprise in Australia and New Zealand.

Chicago 123

Chicago New York City New York Innovation 123

CB Insights

JANUARY 6, 2019

Retailers are looking to labs and accelerators to provide new ideas, partnerships, and collaborations on some of the most pressing challenges in the industry. From supply chain and inventory improvements to new payment options, these brands are going all in on digital. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

JULY 24, 2018

Since 2012, retail space occupied by brands that started online has grown by 1,000% in the top 300 malls in America. But other companies are starting from scratch, building a new business model that relies on maintaining a superior customer experience online and transferring it to physical retail.

Retail 49

Retail Online Branding New York 49

CB Insights

JANUARY 24, 2018

The store uses a mobile app to streamline customer experience: the app suggests groceries based on items customers scan with their phones, and users can make final purchases through Alipay, Alibaba’s mobile payment system. Alibaba teams up with mom-and-pops, big brand names . ” – Lin Xiaohai, VP, Alibaba.

Retail 65

Retail Online US Technology 65

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Meanwhile, brands that were already virtual-first have seen dramatic increases in adoption during the crisis. Sales of the interactive at-home fitness brand Mirror doubled in the weeks following Covid-19’s arrival in the US. Online grocery.

Industry 101

Industry Technology Online Video 101

CB Insights

MAY 15, 2019

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. Visa — One Market Center.

Innovation 78

Innovation blockchain Technology Groups 78