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Join Perficient at the Automotive CX Summit Series!

Perficient

The event will consist of two half days providing attendees with meaningful content focused on the automotive industry and peer-to-peer networking. Our very own Nate Bauer , director – digital marketing consulting, will be moderating the panel: Analyzing Media Coverage Across Channels to Uncover Actionable Intelligences.

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Former Toast Executive To Lead Growth Push At Lunchbox

PYMNTS

In her new role, Kabakoff will oversee Lunchbox’s “go-to-market strategy” aimed at giving restaurants an alternative to third-party ordering sites. I also hear she is amazing in Vegas, especially at the baccarat table, which means she will crush our industry trade shows.”.

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4 Ways Chatbots Can Improve the Car Buying and Ownership Experience

Perficient

When done correctly, chatbots increase efficiency while also delivering better customer experiences. While there are OEM-to-dealer complexities to consider, this AI advancement can help solve challenges automotive companies and their customers face every day. Transition from Brand Site to Dealer Site. Servicing/Ownership.

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Magento Powers Xenon arc B2B Marketplace For SMBs 

PYMNTS

Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. Xenon arc’s client list includes known brands in the materials industry.

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The new competitiveness in corporate payments

Accenture

Tim brings a unique perspective to treasury management services, having worked in industry, for solution providers and in consulting, helping commercial banks meet changing client expectations with new product and market strategies. Customer experience mastery is core to their business models.

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Are Retailers Missing Out On ‘Supershoppers?’

PYMNTS

If the latest The State of the Mobile Experience Report from PointSource is any indication, then merchants may still have a long way to go. The study revealed that the majority of key influencers and decision-makers across industries admitted their company’s mobile experience does not meet user expectations.

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Gen-Z and Snapchat: 5 Things Financial Brands Need to Know

Social Assurance

Although financial brands continue to struggle in determining whether Snapchat is a viable channel to grow their business, understanding emerging generational preferences can’t be ignored. Determining how your brand can capture their attention and engage them is a crucial strategy for future growth and brand loyalty.