Branding Customer Experience Demo Lending 
William Mills
SEPTEMBER 25, 2018
3 second demo – combination of two methods for password – key/password and voice. Demoing from BofA chatbot that could not tell the user’s identity. However, they see their main value as helping to improve customer experience. ^SR Pretending it is a husband and wife demo. 09:34 am Cashoff.
Gonzobanker
DECEMBER 19, 2022
SoFI gets a commercial bank that brings deposits, compliance, AND business lending. Benson Porter, Boeing Employees CreditUnion – Porter led BECU through an amazing streak of growth in the Pacific Northwest, all while building an innovative, stakeholder-driven brand respected nationally. The Smarter Bank Customer Experience Award.
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South State Correspondent
OCTOBER 28, 2022
Almost every bank and brand we spoke with will increase their investment in these two areas for 2023. JP Morgan demoed their auto ecosystem that is embedded with payments at every turn. While this trend has been significant for the last couple of years, we saw more and more banks (and brands) leveraging data to discover intent.
Gonzobanker
DECEMBER 17, 2021
This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. million gets the vaunted consumer lender a much-prized bank charter, low-cost deposits to juice current earnings, and a business lending capability to drive future growth. This is the age of digital lending.
William Mills
DECEMBER 12, 2017
Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. Think Quicken Loans® on steroids but for small business lending. Baker Hill. www.bakerhill.com.
Gonzobanker
DECEMBER 14, 2023
Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. Oh, and along the way, OnPoint will provide an amazing $2.5
Gonzobanker
NOVEMBER 18, 2014
With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. In BAI’s “demo” sessions, we liked that vendors Malauzai and D3 were out there showing some fresh user interfaces. General Sessions.
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