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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

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Judging A Beer By Its Can: The Future Of AR In Consumables And Beyond

PYMNTS

Freytag is working to animate the cans with an experience that drinkers can view through a mobile app. According to Freytag Project Director Sophie Brown , the experience isn’t just about novelty, although the discovery and fun aspects are definitely part of it. AR, said Brown, could play into those consumer interests.

Branding 122
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Car Vending Machine Company Carvana Goes Up Against Wall Street

PYMNTS

According to Carvana Chief Brand Officer Ryan Keeton, opening new markets brings an uptick in overall business. “We The Miami vending machine has a new design and is definitely an attention-getter in new markets. New Markets. Garcia said the firm is in a good position.

Company 130
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What Businesses Should Take Away From Twitter’s Expanded Character Count

William Mills

This update is a fundamental change for the platform, whose brand is closely associated with the brevity of the original character count. The character count change is definitely significant for the thousands of businesses that utilize Twitter for their marketing and communications strategies.

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Warby of X: Tommy John Steps Up The Men’s Underwear Game

PYMNTS

Not surprising, considering underwear weren’t really at the top of the list for what most men considered important products to upgrade or focus on — for years, men have pretty much just continued to wear the same styles and brands they always have. TP: I think it’s a great, low-risk way to introduce the brand to prospective customers.

Branding 109
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How AI Enhances The Customer Experience

PYMNTS

The latest Payments And The Platform Economy Playbook examines how marketplaces are using technologies like AI to innovate the customer experience. That’s some of the more advanced image recognition AI that we’ll definitely bring to mobile in the future. What else can it do, though, especially for online marketplaces?