PYMNTS

FEBRUARY 22, 2018

Those may seem like small changes to a facility like Kitchen United’s, but those features could impact the customer experience. Introduced in 2014 alongside a handful of other experimental services, Uber Eats operates worldwide in 29 countries. Kitchen United will even guide its members through the delivery business.

Marketing 134

Marketing Boston Operations Retail 134

Celent Banking

JANUARY 20, 2017

Customer Experience. Operations and Risk. As for what you can expect between now and April 4 in Boston, look for a series of articles from the Celent analyst team highlighting some of the many insights that we’ve gleaned along the way. Legacy Transformation / IT Platform Innovations. Emerging Innovation.

Case Study 100

Case Study Boston Innovation Massachusetts 100

PYMNTS

JULY 20, 2017

Filling that hole — and making it easy for customers to get their drinks delivered right to their doors — is an area that caught the eye of many an innovator. Boston-based Drizly , which raised more than $35 million, has a foothold in 70 cities and a stated ambition to be the “Amazon of Alcohol.”

New York 100

New York Operations Retail Boston 100

PYMNTS

JUNE 9, 2017

That retail is changing rapidly — and that many of its oldest and most established players are struggling to keep pace — is not much of a surprise these days. Everyone knows retailers are in trouble — at this point, the whole market knows it. And retailers also know they have a problem,” said Arish Ali, CEO of Skava.

Retail 116

Retail Mobile Miami Marketing 116

PYMNTS

MARCH 23, 2017

Or you happen to be the Boston-based QSR chain, starting about 2013. They’re ranked as one of Fast Casual’s Top 100 Hundred Movers and Shakers, and were given a Shorty Award for Best in Customer Service. But bad customer service can ruin any burrito — because nothing tastes good when you’re having a bad experience.”. “But

Mobile 100

Mobile Boston Customer Experience Training 100

PYMNTS

APRIL 27, 2018

The company, started by celebrity chef Danny Meyer, said the kiosks should make staff more available to focus on food preparation and the customer experience. The restaurant, Spyce , is set to open this spring in central Boston. QSRs also embraced popular third-party technology as part of their operations, including at kiosks.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

Gonzobanker

DECEMBER 17, 2021

Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. But this was a huge endorsement of FIS’ core modernization strategy, of Code Connect as an emerging API superstar, and of Commercial Express as a proof point that next gen cores aren’t just for retail banking.

Fintech 147

Fintech Strategy Leadership Lending 147

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. Svyatoslav Ostrovsky (Head of Retail Digital Business).

Video 40

Video Mobile social media Analytics 40

PYMNTS

NOVEMBER 28, 2018

Because Ollie’s food is packaged fresh and doesn’t use preservatives, the firm doesn’t just specialize in making dog foods, it also specializes in running cold-chain, or temperature-controlled operations out of its three distribution centers in Oklahoma City, Oklahoma; Reno, Oklahoma; and Wilkes-Barre, Pennsylvania.

Oklahoma 139

Oklahoma Oklahoma City New Jersey Philadelphia 139

William Mills

MAY 9, 2018

HQ: Boston, MA. Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. HQ: Boston, MA. Key Partnerships & Customers. Press & Sales: Colby Ross, colby@projectfinance.io , 603-767-2089.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

JULY 19, 2017

Retail/Consumer Goods. From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. This post is broken up into sections.

Innovation 74

Innovation San Francisco Georgia Technology 74