PYMNTS

JANUARY 25, 2019

John Culver, Starbucks president of international channel development and global coffee & tea , noted on the call with investors that, with nearly two decades of successful and growing operations under its belt, Starbucks is confident it can “navigate any fluctuation that may take place” in the Chinese market. As of Tuesday (Jan.

Mobile 162

Mobile Los Angeles San Francisco Miami 162

PYMNTS

FEBRUARY 22, 2018

Those may seem like small changes to a facility like Kitchen United’s, but those features could impact the customer experience. Introduced in 2014 alongside a handful of other experimental services, Uber Eats operates worldwide in 29 countries. Kitchen United will even guide its members through the delivery business.

Marketing 134

Marketing Boston Operations Retail 134

PYMNTS

MARCH 23, 2017

Or you happen to be the Boston-based QSR chain, starting about 2013. They’re ranked as one of Fast Casual’s Top 100 Hundred Movers and Shakers, and were given a Shorty Award for Best in Customer Service. But bad customer service can ruin any burrito — because nothing tastes good when you’re having a bad experience.”. “But

Mobile 100

Mobile Boston Customer Experience Training 100

PYMNTS

JULY 20, 2017

Filling that hole — and making it easy for customers to get their drinks delivered right to their doors — is an area that caught the eye of many an innovator. Boston-based Drizly , which raised more than $35 million, has a foothold in 70 cities and a stated ambition to be the “Amazon of Alcohol.”

New York 100

New York Operations Retail Boston 100

Celent Banking

FEBRUARY 24, 2017

When evaluating this year’s Model Bank submissions that are targeted at small business and corporate clients, we identified a number of excellent initiatives in each of the five overall categories: Customer Experience. Operations and Risk. Legacy Transformation / IT Platform Innovations. Emerging Innovation.

Innovation 114

Innovation Boston Technology Meeting 114

PYMNTS

SEPTEMBER 27, 2017

Berger’s ambition is to for Marie Claire to be the brand that curates an experience for women that is about discovering the “ Next Big Thing ” at the intersection at fashion, beauty, content and technology as women go about their day – making it, as Berger told Webster, experiential and real. And physical.

Groups 158

Groups Las Vegas Retail Branding 158

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

APRIL 27, 2018

The company, started by celebrity chef Danny Meyer, said the kiosks should make staff more available to focus on food preparation and the customer experience. The restaurant, Spyce , is set to open this spring in central Boston. QSRs also embraced popular third-party technology as part of their operations, including at kiosks.

Innovation 105

Innovation Study Google Survey 105

Jeff For Banks

MAY 29, 2011

I was researching videos of positive customer experiences for another potential post when I discovered this gem from Forrester Research done in 2007. Six Sigma was designed to optimize operations and reduce or eliminated wasting time and wasteful spending. View customer experience as critical to meeting business goals; 2.

Strategy 78

Strategy Customer Experience Video Boston 78

PYMNTS

JUNE 9, 2017

The customer’s physical presence gives a sales associate a lot of information to work with to build a customized experience for each shopper. When you see how much of backend operations are powered by human intelligence — people filling in spreadsheets — still, it’s amazing.

Retail 116

Retail Mobile Miami Marketing 116

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Increased expenses, supply chain inefficiencies, and the need to enhance operating results contributed to the perfume retailer’s bankruptcy, which was court-approved in October.

Retail 78

Retail Branding Company Capital 78

Gonzobanker

DECEMBER 17, 2021

Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Before getting into banking, he started two tech companies in Asia and was a consultant at Boston Consulting Group. Acronym of the Year. Has to be M-O-E.

Fintech 148

Fintech Strategy Leadership Lending 148

Independent Banker

SEPTEMBER 30, 2021

Use these 3 technologies to safeguard customer data. of consumers report concerns about customer experience, including personal data. The biggest knock on multifactor authentication is inconvenience, according to Joel Williquette, ICBA’s senior vice president of operational risk policy. Do not fully trust.

Community 139

Community Community Bank social media Security 139

PYMNTS

NOVEMBER 28, 2018

Because Ollie’s food is packaged fresh and doesn’t use preservatives, the firm doesn’t just specialize in making dog foods, it also specializes in running cold-chain, or temperature-controlled operations out of its three distribution centers in Oklahoma City, Oklahoma; Reno, Oklahoma; and Wilkes-Barre, Pennsylvania.

Oklahoma 139

Oklahoma Oklahoma City New Jersey Philadelphia 139

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Showing a data segmentation manager on a map of the Boston area. Customize video, like you would a direct mail piece. Silver 6 operates as Software as a Service (SaaS), so that means no IT and no infrastructure required. ^SR. Can also set geographic limits on who can invest. ^SR.

Video 40

Video Mobile social media Analytics 40

PopularBank

FEBRUARY 25, 2020

The Popular Bank Associate Trainee Program is a select, 10-month rotational program for top-tier recent college graduates that exposes trainees to the diverse lines of the bank’s businesses, operations, policies and practices. It allowed me to expand past my studies and explore areas in marketing, operations and technology. .

Puerto Rico 52

Puerto Rico Austin Study Meeting 52

William Mills

MAY 9, 2018

HQ: Boston, MA. Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. HQ: Boston, MA. Key Partnerships & Customers. Press & Sales: Colby Ross, colby@projectfinance.io , 603-767-2089.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

JULY 19, 2017

From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. Telecommunications. AT&T. Founded: 2016. Founded: 1999. Founded: 2015.

Innovation 74

Innovation San Francisco Georgia Technology 74