PYMNTS

OCTOBER 19, 2020

It’s why recommendations are consistently ranked by consumers as one of the most important features a merchant can offer an online shopper, why merchants gladly oblige and why brands strive to make products that are consistently ranked high by consumers. Saving Main Street.

Maine 199

Maine Boston Branding Retail 199

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. According to the J.D.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

MAY 30, 2016

But for all the glories of summer — long days, vacations and a built-in excuse to substitute ice cream for any actual meal — summer does have one asterisk for retailers in the U.S. So what fun in the sun can the nation’s retailers expect this year? However, across the U.S. Strange, but not necessarily bad.

Retail 100

Retail Course United States Boston 100

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. One hundred and ten (110) million U.S. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. According to the J.D.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

SEPTEMBER 30, 2016

Cosi, the Boston-based sandwich chain renowned for its flatbread sandwiches, filed for bankruptcy in a Boston courtroom. Will Sears be the next major retailer to file for bankruptcy? ” Those retailers who made Fitch’s list are: Sears Holdings Corp., And how many more could follow after that? Claire’s Stores, Inc.,

Boston 100

Boston Retail Nebraska Study 100

PYMNTS

NOVEMBER 19, 2018

who each week walk into one of those physical stores, in addition to the 100 million who are said to shop one of the retailer’s online channels. 3 post position, displacing Apple, at roughly 4 percent of retail sales. That retailer is, of course, Amazon. percent of consumer retail spending in the U.S.

Retail 167

Retail Online Branding Analysis 167

Jeff For Banks

JANUARY 11, 2014

According to a 2012 Boston College Center for Retirement Research study , 63% of American males (why only males I do not know) participated exclusively in defined contribution (DC) retirement plans in 2007, up from 47% in 1992. Can we brand ourselves as the trusted advisor in our communities? Probably not.

Boston 89

Boston DC Community Community Bank 89

CB Insights

SEPTEMBER 26, 2018

While the store is a first for Nike, it’s part of a bigger trend in retail — product and inventory localization. how retailers can survive (and thrive) this holiday season. Learn about the technologies, innovations, and strategies that retailers can leverage during the holidays. Major retailers and brands go local.

Retail 64

Retail Los Angeles Strategy Community 64

PYMNTS

NOVEMBER 30, 2020

The retailer has made the Walmart app more Rx-friendly, opening express lanes in stores to reduce the amount of time people spend waiting in lines for refills. According to a recent pilot study at a pediatric hematology clinic at Boston Medical Center, ridesharing services reduced the clinic's no-show rate by 8.5

Arizona 160

Arizona Survey Boston Examples 160

PYMNTS

FEBRUARY 18, 2019

I hosted a digital discussion last week with an executive from Sift with more than 15 years of experience building trust and safety organizations for some of the biggest digital brands in the world – including Google , Facebook and Square. Our own studies show that more than 14 percent of all consumers over the age of 18 living in the U.S.

Cards 169

Cards Course Study New York 169

PYMNTS

MAY 20, 2016

What followed over the next four decades was the evolution of a once familiar retail fixture – the carhop – who first walked, and then later roller skated their way into creating a convenient way of serving the customer. Retailers are having to find new ways of fulfilling shoppers’ orders.”. Pulling Up To Convenience .

St. Louis 102

St. Louis Retail Dallas Mobile 102

PYMNTS

AUGUST 4, 2016

Passport has designed similar mobile applications for the transportation systems in Chicago, Toronto and Boston. The study found that both millennials and non-millennials want to use mobile to manage finances, and cash is becoming less important to both groups.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

JUNE 14, 2017

U supermarkets’ Fresh Stories guarantee more than freshness — they also create transparency along the supply chain, showing that U is partnering with local and small businesses, which are trademark values of the brand. And in the Northeast, Instacart and Stop & Shop will be offering same-day delivery to customers in Boston.

Massachusetts 100

Massachusetts Seattle Boston Apple 100

Banking 2020

FEBRUARY 2, 2016

There are lessons to be learned from experiences in retail. Well, there’s no doubt about this one: retail. Yes, retail for sure—a quick search online turns up hundreds of stories about retail omni-channel. In fact, 38% of retailers say this is a top priority. Wearable technologies? Social channels?

Retail 40

Retail Strategy Boston Industry 40

PYMNTS

JANUARY 15, 2018

In fact, we’re seeing it happen in a variety of retail, banking and broader commerce pilots and prototypes today. Their study concluded that routines are shaped by how the brain’s neurons process information about the cost and benefit of switching things up – or not, and sticking with the status quo. Here’s why.

Innovation 109

Innovation Payments Google Training 109

PYMNTS

APRIL 18, 2016

In fact, we’ll reveal a new study soon that will document that botnets have become the No. Hey brand, want a better way to engage with your customer? I never did get the answer to what I thought was a simple question on Saturday afternoon: “What’s the weather going to be on Monday, April 18, for the Boston Marathon?”

Google 100

Google Mobile Branding Apple 100

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. s entry into the payments business with Apple Pay. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

CB Insights

APRIL 24, 2018

Research BRIEFING: Surviving the Retail Apocalypse. How are brick-and-mortar retailers surviving and adapting in the world of digital commerce? The retail apocalypse has claimed many victims , with almost 7,000 stores closing in the US in 2017. And that’s just since February. However, this isn’t the whole story.

Retail 59

Retail Trends Technology Branding 59

NCR

FEBRUARY 23, 2018

This is a message that US banks appear to be hearing loud and clear, at least according to the findings of a recent study by the Federal Reserve Bank of Boston. This is blurring the lines between mobile, ecommerce and physical retail environments, allowing both merchants and consumers to benefit from easier mobile options.

Mobile 72

Mobile US Payments Study 72

PYMNTS

APRIL 4, 2016

I suspect it might be a tough hill to climb for the simple reason that anyone who is already a preferred customer of an airline probably uses their branded airline app. Or, alternatively, be the only platform available for consumers to communicate with brands – which they could be well positioned to become in lesser developed markets. .”

Branding 100

Branding Payments Los Angeles Innovation 100

CB Insights

MARCH 26, 2019

While American paychecks have increased over the past few decades, the purchasing power of those paychecks has remained stagnant, according to a recent Pew study. Savvy marketers at struggling cereal brands may be able to reverse their fortunes with the millennial set. GET THE 54-PAGE RETAIL TRENDS REPORT. Casual dining.

Millennials 78

Millennials Industry Trends Branding 78

PYMNTS

AUGUST 18, 2016

Retailers looked at in the study are capable of enabling an NFC payment and include drug/grocery/QSR and some retail. The retail pharmacy’s proprietary app will integrate payments, prescription health pickup and its rewards for Android or iOS mobile device users.

Mobile 100

Mobile Samsung Apple Payments 100

PYMNTS

JANUARY 30, 2017

If you’re a chipmunk in Boston, you might not want to venture far or even stay out a long time when the weather is cold or snowy. Just like the consumer that every retailer and innovator hopes to attract makes their decisions about where and how to shop in the physical store. There’s some interesting data to back it up.

Retail 100

Retail Study Branding Data 100

PYMNTS

JANUARY 7, 2019

And, yes, this likely sounds blasphemous from someone who’s been beating the mobile payments drum since 2005, well before the iPhone and the App Store changed how consumers, retailers and payments players all use mobile devices. The How We Will Pay study, done in collaboration with Visa and published last fall, made this point quite vividly.

Mobile 205

Mobile Innovation Apple Study 205