Remove Big Data Remove Customer Experience Remove Lending Remove Technology
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Perficient Included in IDC Market Glance: Lending Digital Transformation Strategies

Perficient

While it was once expected and acceptable for lenders to enforce standardized payment due dates and policies, COVID-19 brought the impracticality and ineffectiveness of a “one-size-fits-all” approach to credit and lending to light. A Pathway to Improved Loss Rates and Happier Customers. And for good.

Lending 354
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Alt-Lending Enjoys Sudden Investment Revival

PYMNTS

Alternative lending was the golden child among investors around 2015, but lately, the industry seems to have fallen out of favor thanks to regulatory uncertainty and questions over the viability of some business models. Alternative Lending. This week alone saw two examples of those concerns in action: One U.S. lawmaker, Rep.

Lending 109
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OCC keeps focus on bank/fintech partnerships

CFPB Monitor

Although bank lending partnerships with fintechs continue to receive OCC attention, recent remarks by OCC officials indicate that OCC scrutiny is now also directed at partnerships outside of the lending arena. Mr. Hsu expressed significant concern about the safety and soundness implications of these developments.

Fintech 146
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Future of Customer Experience in Digital Banking

Banking 2020

Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control. In this way hard-selling goes away and digital banking enjoys customer empathy.

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How Virtual Reality, Big Data, and the Blockchain Are Changing Proptech

Fintech Labs Insights

How are the big trends in fintech like virtual reality, the blockchain, and big data analytics dictating trends in proptech? It is worth keeping in mind that trends in proptech are controlled by the same forces that drive trends in other parts of technology such as fintech. Big Brains and Big Data.

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Rebeca Romero Rainey: ICBA’s fintech partnership

Independent Banker

Here at ICBA, we’re in full innovation mode, so it’s only appropriate that this issue be dedicated to technology. “Innovation will be the key to sustaining and growing our businesses.”. This year, you’ve probably heard me say that ICBA is focused on three pillars: community bank advocacy, education and innovation. Exciting, right?

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Uncovering the Hidden Efficiencies in Loan and Deposit Operations

Gonzobanker

Smarter banks focus obsessively on how they deliver value and a winning experience for customers. To stay relevant, banks and credit unions need to continually evaluate their people (organization, staffing, roles), processes, technology and enterprise/departmental strategic objectives to ensure they are achieving optimal performance.