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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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Banking + Investing on One Slick Mobile App: Retail Banking’s Future?

The Financial Brand

A neobank CEO personally buys a tiny bank as the next step in building a financial super app targeting poorly-served megabank customers. The post Banking + Investing on One Slick Mobile App: Retail Banking’s Future? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Digital Channel Experience Lessons From Big Box Retailers

The Financial Brand

Balancing physical facilities and digital engagement, the top retailers can show banking ways to improve mobile experiences. The post Digital Channel Experience Lessons From Big Box Retailers appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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How RBC’s AI-Powered Digital Assistant Doubled Mobile Engagement

The Financial Brand

Success with the bank's 'NOMI' app showcases the future of retail banking through the predictive use of artificial intelligence. The post How RBC’s AI-Powered Digital Assistant Doubled Mobile Engagement appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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H&R Block’s Retail Bank App Has a Slight Edge: 21 Million Tax Customers

The Financial Brand

The post H&R Block’s Retail Bank App Has a Slight Edge: 21 Million Tax Customers appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Tax firm targets its millions of tax clients for a year-round financial relationship intended to improve financial health.

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Artificial Intelligence Innovation Steered By U.S. and China

PYMNTS

Knowing which countries lead in AI research and innovation is notable because those facts help shape trade and technologies policies around the world — and because the particular payment and retail habits of those countries can theoretically influence the scope and path of such research. AI Banking Trends. AI Payments Growth.

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Report Examines 2015 Global Digital Banking Trends

The Financial Brand

The 2015 Digital Banking Trends and Predictions Report combines the insights of over 60 industry leaders with in-depth industry research.