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Retail banking trends to look out for in 2023

Independent Banker

“We have seen an increase in mobile and digital usage, like other banks,” Hancock says, “but these initiatives have helped expand that engagement from balance inquiries and funds transfers to more complex needs like money management and managing debit card security. “In Dan Hancock, Gorham Savings Bank.

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7 Strategies for CMOs Managing Bank Marketing Teams from a Distance

The Financial Brand

The post 7 Strategies for CMOs Managing Bank Marketing Teams from a Distance appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Mergers, expansion and more work-from-home policies demand that financial marketing heads help staff work together wherever they are.

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Why Blackrock Opted to ‘Transition’ Socially Responsible Strategies

The Financial Brand

This article Why Blackrock Opted to ‘Transition’ Socially Responsible Strategies appeared first on The Financial Brand. Following backlash, the asset manager has rebranded ESG investing to "transition investing." Does that mean ESG is now a dirty word?

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Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy

The Financial Brand

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Customers Bank Pursues Branch-Light, High-Tech National Strategy

The Financial Brand

Next-generation management puts more chips on digital for all customers, but sees a critical role for humans on the business-banking side. The post Customers Bank Pursues Branch-Light, High-Tech National Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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How the Right Banking Vendor Strategy Can Speed Digital Transformation

The Financial Brand

Banks and credit unions usually follow one of two approaches for tech upgrades. The post How the Right Banking Vendor Strategy Can Speed Digital Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But a new third way of choosing vendors could be best.

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Poor Lead Management Practices Cost Banks More Than Lost Sales

The Financial Brand

The post Poor Lead Management Practices Cost Banks More Than Lost Sales appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Not only revenue is at risk, but your reputation (because of redlining). The right tech and methods can aid financial marketers with both.