The Financial Brand

FEBRUARY 3, 2022

Financial institutions can tap this trend to create engagement and embedded experiences. The post Top Mobile App Trends and What They Mean for Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Consumers spend big bucks on gaming and shopping.

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The Financial Brand

AUGUST 25, 2021

Just about every financial institution has a mobile app. The post What Consumers Actually Want From Their Bank’s Mobile App appeared first on The Financial Brand - Banking Trends, Analysis & Insights. However, if your app is missing these features and functions, it's falling short.

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The Financial Brand

JANUARY 17, 2022

Many digital money management functions that make fintech and neobank offerings so popular still don't show up on most mobile banking apps. The post Where Banks & Credit Unions Are Missing the Mark with Mobile Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

OCTOBER 31, 2021

A neobank CEO personally buys a tiny bank as the next step in building a financial super app targeting poorly-served megabank customers. The post Banking + Investing on One Slick Mobile App: Retail Banking’s Future? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JULY 26, 2021

187-year-old savings bank stakes its future on a scalable combination of a digital-only brand, well-trained people and data analytics. The post A Small Bank Believes Its Digital Brand Will Succeed Where Chase Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

AUGUST 11, 2021

The financial industry can no longer afford to ignore their mobile banking tools. The post Most People Make Deposits Via Mobile Apps (And That’s Not Stopping) appeared first on The Financial Brand - Banking Trends, Analysis & Insights. In light of new research by Chase, 2021 is proof of that.

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The Financial Brand

OCTOBER 24, 2021

Success with the bank's 'NOMI' app showcases the future of retail banking through the predictive use of artificial intelligence. The post How RBC’s AI-Powered Digital Assistant Doubled Mobile Engagement appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

MAY 4, 2021

A redefining year for the industry accelerated digital banking trends but left many strategic question marks for retail banking leaders. The post How Covid-19 Continues to Reshape Consumer Banking Behaviors appeared first on The Financial Brand.

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The Financial Brand

AUGUST 3, 2021

The torrent of fintech app downloads is radically altering the mobile banking landscape, pushing marketers to rethink strategies. The post What Traditional Banks Can Learn From Fintech Apps’ Explosive Growth appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

SEPTEMBER 1, 2021

Nerve, a mobile banking app started by two fintech marketing veterans, aims to help musicians deal with their unique financial needs. The post Does a New Neobank for Musicians Herald a Micro-Niche Trend? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JUNE 13, 2021

To compete with fintech lenders, traditional financial institutions must simplify internal processes and improve mobile experiences. The post Consumer Lending Transformation Requires Speed, Simplicity and a Digital Mindset appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

NOVEMBER 21, 2021

The mobile bank is the second European challenger within a few weeks to bow out. Fintech experts weigh in on what it means for banking. Market (And 500,000 Customers) appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The post Why Neobank N26 Is Abandoning the U.S.

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The Financial Brand

JUNE 28, 2021

Mobile bank will 'supercharge' its successful organic marketing with more traditional methods building on a message of 'radical transparency.'. The post A Close Look at Neobank Monzo’s New Growth Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

NOVEMBER 30, 2021

The mobile bank trails neobank leader Chime by a large measure. The post From Neobank to National Bank: Was Varo’s Quest Worth It? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But it has a capital war chest and more ways to grow revenue rapidly.

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The Financial Brand

DECEMBER 12, 2021

New units will be user-customized, mobile-integrated and more efficient. The post The ATM of the Future Will Be Much More Personalized appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having bounced back from Covid's hit, ATMs are now changing.

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The Financial Brand

DECEMBER 6, 2021

But the trend points to greater integration of AI in people's lives. The post The Future of Conversational AI in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Chatbots, with some exceptions, still don't have widespread utility.

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The Financial Brand

OCTOBER 26, 2021

With new data, financial institutions — both digital and traditional — can see which neobanks can claim to be on top in 66 countries. The post The Most Popular Digital-Only Banks in the World appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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MyBankTracker

JANUARY 19, 2021

Here are some of the consumer banking trends that we believe will take hold in 2021. Consumer Banking Trends of 2020. Adoption of digital banking. Many bank customers were in for a shock when branches couldn’t open to the public. Expected Banking Trends for 2021. Final Thoughts.

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The Financial Brand

JANUARY 31, 2022

As a record number of bank branches are shuttered, those remaining are reimagined for greater efficiency and improved experiences. The post The Future Role of Branches Is More Uncertain Than Ever appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

AUGUST 10, 2021

Anemic lending and vaccination questions aren't the only things nagging banking leaders. The post Banking and Payment CX Jeopardized By Surging Digital Fraud appeared first on The Financial Brand - Banking Trends, Analysis & Insights. A 'pandemic' of fraud must also be dealt with.

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The Financial Brand

OCTOBER 24, 2021

New growth will come less from branches and buying other banks and more from acquiring tech, shopping, media or other data-rich companies. The post Traditional Customer Acquisition Methods in Banking Are Dead appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

OCTOBER 18, 2021

Financial institutions are experiencing an unacceptable rate of digital account opening abandonment due to slow and broken processes. The post Growth Is Impossible Without Faster Digital Checking Account Opening appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

OCTOBER 4, 2021

The post Why Chatbots Fail in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Growth of these AI-powered tools is rising, but they get mixed reviews. When they come up short, the problem usually isn't the technology.

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The Financial Brand

JUNE 7, 2021

Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Here's why its low-key American debut may be misleading. The post How Revolut’s ‘Super App’ Strategy Could Shake Up U.S.

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The Financial Brand

JUNE 14, 2021

Consumer use of these new digital channels is climbing and satisfaction overall is high for some of them, but key differences remain. appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The post Chatbots, Live Chat, Video, Virtual Assistants: Which One Wins?

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The Financial Brand

JUNE 21, 2021

The latest big company to enter banking targets 8-17 year-olds to lock-in Gen Z (and their parents) as they establish financial habits. The post Verizon Infiltrates Banking with Neobank-Like Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

AUGUST 23, 2021

The post Will Facebook’s Relaunched Digital Wallet Alter the Future of Payments? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. After making some key adjustments, the tech giant is ready to launch its blockchain-based Novi wallet, targeting the underbanked market.

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The Financial Brand

JUNE 21, 2021

The latest big company to enter banking targets 8-17 year-olds to lock-in Gen Z (and their parents) as they establish financial habits. The post Verizon Infiltrates Banking with Neobank-Like Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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The Financial Brand

JANUARY 20, 2022

The post H&R Block’s Retail Bank App Has a Slight Edge: 21 Million Tax Customers appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Tax firm targets its millions of tax clients for a year-round financial relationship intended to improve financial health.

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The Financial Brand

NOVEMBER 30, 2021

As part of a sweeping tech upgrade, a community bank brings retailing savvy to retail banking. The post Traditional Bank Borrows from Amazon to Build an App to Rival Neobanks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s digital push, a theme it refers to as “Mobile First, Digital Everything,” is showing positive early results.

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NCR

JUNE 12, 2017

According to The Financial Brand’s 2017 Retail Banking Trends and Predictions report , the single most important trend for the retail banking industry this year will be the drive to remove friction from the customer journey. That’s where customer journey comes into the picture.

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