Banking 2020

JANUARY 25, 2016

Increasingly, customers do their banking either online or via mobile app, so it’s up to banks to provide users with a digital experience that meets their needs. How customers interact with their banks through an online component can often mean the difference between staying with a bank or taking their money elsewhere.

Tools 40

Tools Digital Banking Software Trends 40

Banking 2020

FEBRUARY 1, 2016

Without those personal relationships to foster loyalty, banks have to find a way to digitize that feeling of being known and understood — if they want to have any hope of maintaining customer satisfaction. At an absolute minimum, a mobile component has to augment — seamlessly — a bank’s website and in-branch offerings.

Customer Experience 40

Customer Experience Online Mobile Digital Banking 40

Banking 2020

DECEMBER 4, 2015

MetaBank Bumps Up V-Card Strategy: MetaBank and StoneEagle struck a five-year extension of their partnership, which sees StoneEagle linking MetaBank’s Meta Payment Systems corporate clients into virtual B2B payment technologies. ” What have you been reading lately? Let us know in the comments section below or Tweet @bankingdotcom.

Mobile 40

Mobile Payments Digital Banking Millennials 40

Banking 2020

MAY 12, 2015

I watched a lot of online videos on swimming and bicycling, read up on triathlons and sought out advice from people I know to be experienced in these physical endeavors. At this particular institution, members can make an appointment via mobile or online to see a branch representative. In short, I did my homework.

Innovation 40

Innovation Digital Banking Survey Exercises 40

American Banker

OCTOBER 15, 2020

Bank of America is applying a familiar arsenal — including APIs and its popular virtual assistant, Erica — to online business banking, cross-border payments and cash management in an effort to modernize those services.

America 92

America Online Management Payments 92

Banking 2020

DECEMBER 3, 2015

Financial services organisations in China are expected to shine a light for the rest of the world when it comes to innovation in the banking sector in the coming years, with the primary drivers being non-traditional companies that are looking to develop new payment solutions and platforms. A transformed environment. Tech firms lead the way.

Innovation 40

Innovation Payments Lending Financial Technology 40

American Banker

SEPTEMBER 14, 2020

BofA, which has applied for or been granted thousands of patents, has been working recently on technologies that analyze spending patterns to give budgeting advice and use augmented reality to provide estate-planning services.

America 44

America Technology Banking 2020 Digital Banking 44

Banking 2020

SEPTEMBER 23, 2014

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. Answer: None. Otherwise, the industry is in trouble. Things are and will be very different, no doubt about that.

Community 55

Community social media Community Bank Big Data 55

Banking 2020

JANUARY 26, 2016

Dutch banks are taking the lead, collaborating on a pilot digital ID scheme that will enable them to access other sites using their bank login credentials. From 2016 on, the scheme will mean consumers can utilize their online banking identity to access services at the Dutch tax authority.

social media 40

social media Online Data Security 40

Banking 2020

FEBRUARY 9, 2016

Growing numbers of people are mobile-only customers who have either stopped using or significantly reduced their use of other banking touch points. In Crittercism’s 2015 Banking Survey , more than half of the 235 individuals surveyed reported banking online, while more than one third use mobile apps for their banking.

Mobile 40

Mobile Industry Millennials Survey 40