Remove ATM Remove Compliance Remove Customer Experience Remove Fraud
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Innovating The ATM Beyond Cash

PYMNTS

CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to laptops and especially ATMs. How Balancing Members’ Needs Improves End-To-End ATM Experiences. About The Tracker.

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Rethinking The Role Of The ATM

PYMNTS

ATMs have been around for decades, along with the challenges they pose for financial institutions – including security of a machine that can hold hundreds of thousands of dollars; the financial burden of operating a fleet of such complex machinery; and management of the suppliers, solutions and technologies that go into making an ATM tick.

ATM 101
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Defending Your Fully Digital Wallet Against Fraud

FICO

Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Because of the rapid shifts in consumer behavior, the trusty ATM is becoming hard to find in the wild. The ATM population peaked at around 470,000 total devices in 2019 , but dropped to 456,000 in 2022.

Fraud 52
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Contextual Intelligence - A New Tool in the War Against Fraud

FICO

As a fraud professional, you may feel as though your organization walks a tightrope, balancing minimal customer friction with maximum risk mitigation. Through the lens of the customer journey, we may need to combine a fraud decision and an authentication decision, or identity proofing and KYC compliance decisions.

Fraud 52
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Three Insights on Enterprise Fraud Management

FICO

For fraud management, this means the people managing card fraud are not engaged in managing ACH payment fraud, and the person worrying about customer experience is not the person awake at night with fraud worries. Forward-thinking banks are taking a more holistic approach to fraud management.

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Location Detection: Building The Bank Business Case For Better Geolocation Data

PYMNTS

And increasingly, those services are being leveraged in verticals such as online sports betting, where location must be verified at the time of the wager (to make sure the activity is in a legally permissible area) to help banks comply with international Know Your Customers (KYC) rules. Not all data are created equal, of course.

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Nine Questions to ask an Enterprise Fraud Management Vendor

Insights on Business

Enterprise Fraud Management is being reinvented. Assessing revolutionary risk and compliance management solutions with outdated factors and antiquated perspectives may prevent you from seeing the bigger picture. Most fraud detection solutions only ingest out-of-the-box transactional data and basic customer and account information.

Fraud 107