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ATMs, Credit Unions: Collaboration Breeds Innovation

ATM Marketplace

Branch transformation, customer experience and avoiding fraud concerns not only banks, but credit unions as well. Andrew Ryan, vice president, FI dealer channel, Hyosung America and Terry Pierce, director, product management, Co-Op Financial Services share insight on ATMs, credit unions and the future for both.

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Innovating The ATM Beyond Cash

PYMNTS

CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to laptops and especially ATMs. How Balancing Members’ Needs Improves End-To-End ATM Experiences. About The Tracker.

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Rethinking The Role Of The ATM

PYMNTS

ATMs have been around for decades, along with the challenges they pose for financial institutions – including security of a machine that can hold hundreds of thousands of dollars; the financial burden of operating a fleet of such complex machinery; and management of the suppliers, solutions and technologies that go into making an ATM tick.

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Defending Your Fully Digital Wallet Against Fraud

FICO

Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Because of the rapid shifts in consumer behavior, the trusty ATM is becoming hard to find in the wild. The ATM population peaked at around 470,000 total devices in 2019 , but dropped to 456,000 in 2022.

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FICO’s Take On Debit Security

PYMNTS

Widely publicized data breaches and hacks have made today’s consumers especially concerned about fraud. Cautious shoppers may find comfort in debit, with fraud losses associated with the payment method declining over the past several years. Card fraud is an ever-present threat. A Big-Picture Approach To Thwarting Debit Fraud.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

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ACI Provides Fraud Protection To Kuwait Banks

PYMNTS

With it, KNET can offer its member banks fraud protection. ACI Worldwide will also deliver ongoing fraud prevention consultancy to KNET. “A KNET will also use the tool to monitor domestic and international transactions across the network.

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