ZootBlog

FEBRUARY 12, 2016

How long should it take to add your spouse to your bank account? However, it took one full hour to accomplish this simple task at my local community bank where I have been a customer for more than a decade. The experience left me wondering, with today’s technology how could this be possible.

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Gonzobanker

MARCH 24, 2021

Reality According to Customer Experience Executives. Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Community banks and credit unions, in total, have 56 million. It involves trial and error.

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NCR

DECEMBER 1, 2017

For smaller community banks and credit unions in the US, it might seem like a difficult time to do business, with so much change, intensifying competition and regulatory compliance to contend with. “Most small business owners prefer to be a strong customer at a smaller bank,” Krista Morgan, chief executive of P2Bi, said.

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Cisco

AUGUST 16, 2019

First, it’s important to note that while banks continue to open new branches, they’re not building at quite the same pace as they’ve done in the past. Chase might be the exception, pushing ahead with 123 new banks in the last three years, compared to a more modest 54 from BofA and 45 from Wells Fargo. It’s simply routine.

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Independent Banker

SEPTEMBER 30, 2021

In this feature, we’ll look at a number of ways you can continue to build trust—an especially crucial task as the pandemic continues, telecommuting persists and consumer banking practices evolve. But for most community banks, building a trustworthy brand isn’t a conscious effort. fashioned customer service.

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Banking 2020

MAY 21, 2015

East River Bank is Philadelphia’s most advanced neighborhood bank with three convenient Philadelphia-area branch locations in East Falls, Roxborough and Old City. What value does East River Bank see in connecting with members of the local Philadelphia community? Keep it simple and be yourself.

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South State Correspondent

JUNE 27, 2023

It’s a way for banks to speak with each other, and it started to be phased in during the first quarter of this year with the goal of a complete conversion by 2025. While this is mostly the domain of large banks, there are three reasons why your community bank should consider adopting this language to increase future bank performance.

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