The Financial Brand

NOVEMBER 29, 2021

Banking still lags in several key areas of transformation. The difference now is that the urgency to move forward quickly is much greater. The post 6 Digital Banking Transformation Trends for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Trends 43

Trends Digital Banking Banking Trends Analysis 43

The Financial Brand

OCTOBER 20, 2021

Most banks and credit unions approach innovation by product or channel, leaving them struggling to keep pace with digital banking leaders. The post How Financial Institutions Can Stop Chasing Their Tail Digitally appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 41

Banking Trends Analysis Digital Banking Trends 41

The Financial Brand

JANUARY 2, 2022

The best way to prepare for the future is to reflect on the progress and shortfalls of the past. The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Retail 43

Retail Banking Trends Analysis Trends 43

The Financial Brand

OCTOBER 24, 2021

The post Traditional Customer Acquisition Methods in Banking Are Dead appeared first on The Financial Brand - Banking Trends, Analysis & Insights. New growth will come less from branches and buying other banks and more from acquiring tech, shopping, media or other data-rich companies.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

DECEMBER 27, 2020

As banking executives define their 2021 goals, they must commit to improving digital experiences, leveraging data and honing human skills. The post 3 Resolutions for Digital Banking Success in 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Branding Data Big Data 43

The Financial Brand

AUGUST 29, 2021

Clear strategies and definite actions are needed. Banks and credit unions no longer have a cushion of time to meet competitive challenges. The post 10 Factors That Will Determine Banks’ Future Relevance appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Strategy Meeting 43

The Financial Brand

JULY 25, 2021

The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries. The post 6 Global Megatrends Impacting the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

JULY 25, 2021

The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries. The post 6 Global Megatrends That Are Impacting Banking’s Future appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

AUGUST 4, 2021

Successful digital banking transformation requires prioritizing what is needed today against what's required for the future. The post Executing What’s Possible With Digital Banking Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 42

Digital Banking Banking Trends Analysis Trends 42

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

The Financial Brand

NOVEMBER 22, 2020

Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes. The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Trends Branding Data 43

The Financial Brand

JANUARY 17, 2022

Understanding the importance of financial wellbeing and changing customer behaviors has improved customer engagement at BBVA. The post BBVA Sees Results From Commitment to Financial Wellness appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 34

Banking Trends Analysis Trends Branding 34

The Financial Brand

OCTOBER 12, 2020

Why banks and credit unions can (and must) begin using AI tools to improve CX and transparency and to make innovation a core competency. The post 4 Pandemic Tech Trends That Will Permanently Alter Banking appeared first on The Financial Brand.

Trends 43

Trends Innovation Tools Branding 43

The Financial Brand

NOVEMBER 2, 2020

Digital transformation is not solely a tech and data challenge. Retail bankers must first address the essentials, including journey mapping. The post 4 Ways to Improve Bank and Credit Union CX Without Technology appeared first on The Financial Brand.

Technology 42

Technology Branding Retail Data 42

The Financial Brand

JANUARY 6, 2019

2019 banking trends and outlooks from financial services leaders and influencers as well as financial institutions from around the world. The post Top 10 Retail Banking Trends and Predictions For 2019 appeared first on The Financial Brand.

Banking Trends 33

Banking Trends Trends Retail Branding 33

PYMNTS

FEBRUARY 22, 2017

“We think voice is a really interesting way to enhance the customer experience.” ” Fiserv is yet again nominated for a PYMNTS Innovation Project Award , this time for the NACHA Best Innovation in ACH Award. “Most innovation today manifests in an experience,” he continued.

Innovation 129

Innovation Security Innovation Strategies Data 129

The Financial Brand

MARCH 1, 2017

Lemonade is an insurtech player that is positioned to disrupt the insurance industry using digital technology and machine learning.

Industry 29

Industry Mobile Technology Customer Experience 29

The Financial Brand

JUNE 15, 2017

As one of the fastest growing fintech challenger banks, SoFi is expanding into wealth management and deposit services.

Fintech 26

Fintech Management Customer Experience Innovation Strategies 26

The Financial Brand

JANUARY 29, 2017

Powered by chatbots, conversational commerce (Voice-First Banking) allows organizations to interact with customers over digital and messaging platforms, providing answers to questions, advice and offers in real-time.

Survey 12

Survey Customer Experience Innovation Strategies Analytics 12

The Financial Brand

MARCH 1, 2017

Lemonade is an insurtech player that is positioned to disrupt the insurance industry using digital technology and machine learning.

Industry 12

Industry Mobile Technology Customer Experience 12

The Financial Brand

JANUARY 8, 2017

Banks are testing open banking and partnering with fintech firms as ways to improve customer acquisition and retention.

Data 12

Data Fintech Big Data Customer Experience 12

The Financial Brand

JANUARY 8, 2017

Banks are testing open banking and partnering with fintech firms as ways to improve customer acquisition and retention.

Data 12

Data Fintech Big Data Customer Experience 12

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Also a pretty good customer experience. Help customers manage their finances. Makes it much better for end customer.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

MAY 15, 2019

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Capital One — Capital One Labs.

Innovation 78

Innovation blockchain Technology Groups 78