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There’s No Secret Sauce: Put Financial Services Customer First, and You Too Will Grow

Perficient

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘journey science.’

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There is No Secret Sauce: Put Financial Services Customers First and You Will Grow

Perficient

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘ journey science.’

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What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

The client needs to develop a narrow strategy for market awareness and customer acquisition, which is where we will focus the effort. Some clients conduct this competitive analysis periodically, but Perficient also maintains a research-driven benchmark of journeys and experiences across several categories to accelerate this effort.

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USA Technologies Partnership Extend Micromarket Foothold

PYMNTS

We continue to see USAT as a key partner because of their track record of helping increase the Net Operating Profit of our operation through analysis of the existing installed base,” Alan Recher, president and CEO, Five Star Food Service, said in the press release. “We

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So What? Putting Perficient’s Now/New/Next to Work

Perficient

In this post, I’ll share how to use those insights to make sense of what to do about it. . For most of us, there is no shortage of problems to solve or great ideas to consider. The Approach. The trick is – and always has been – to figure out which changes will make the difference for your customers and for your business.

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Is Small Business Lending Facing a ‘Moment of Reckoning?’

Gonzobanker

Many financial institutions handle small business loan requests, data gathering, underwriting analysis, documenting and closing largely the same as they do for their commercial loans. A digitally optimized lending operation means an enhanced borrower experience, improved efficiencies and increased profitability.

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Expanding Horizons: Corporate Investors Bet On Travel Tech

CB Insights

Join us for a research briefing to see the startups disrupting the industry. Using CB Insights data, we analyzed corporate funding trends and identified the most active corporate players in the travel tech space. We exclude ride-hailing startups from this analysis. How is Tech Disrupting the Travel Industry? First Name.