2023 Customer Experience Leadership Marketing 
Independent Banker
DECEMBER 31, 2022
Stevens’ novel, The Lies About Truth , that captures our ethos heading into 2023: “If nothing changes, nothing changes. I believe 2023 will continue our industry’s forward momentum as our members position themselves to be the agents of change that find and champion new opportunities. You want change, make some.”
Independent Banker
DECEMBER 31, 2022
Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. One of the biggest challenges is simply navigating market uncertainty related to Federal Reserve policy and the direction of the economy. We’re cautiously optimistic about 2023. Anita Drentlaw, New Market Bank.
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Perficient
NOVEMBER 21, 2023
I see myself as a resource for sellers throughout Perficient by offering thought leadership and strategy that elevate conversations with our insurance clients and prospects. How would you say your role supports Perficient and our clients? We’re developing industry solutions needed by many of the largest insurance companies in the market.
Gonzobanker
MAY 15, 2023
However, Cornerstone research and data indicate that most banks and credit unions are simply not in step with customer expectations. It’s 2023 and innovations like AI are gaining steam, but dated systems and clunky processes continue to clog the consumer loan pipeline in most financial institutions.
FICO
MARCH 28, 2023
FICO has customers worldwide, and I am intent on increasing opportunities for women in technology and financial services. At our annual FICO World event, we host Women in Leadership seminars and forums. We discussed the importance of the coaching approach of “leadership starts with self”. Join us there!
Cisco
MARCH 26, 2021
Financial institutions are working diligently to capture the opportunity to deliver a better customer experience with greater convenience and operational efficiency. Customer experience and operational efficiency have quickly become how retailers differentiate themselves in a crowded market.
FICO
JANUARY 18, 2023
Wed, 01/18/2023 - 22:50. Today, FICO released its highly anticipated third annual State of Responsible Artificial Intelligence (AI) in Financial Services report, developed in collaboration with market intelligence firm Corinium. Industry Leadership in Artificial Intelligence Already Exists. . Thu, 12/19/2019 - 16:29.
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