Bank Innovation

FEBRUARY 6, 2020

is staking its consumer-banking strategy on digital technology. In 2020, that push will be spearheaded by a new team of executives. Three of the group’s top leaders — the chief executive officer, the head of digital technology and the chief of digital customer experience — have moved to new roles or […].

Digital Strategies 221

Digital Strategies Strategy Customer Experience Technology 221

Perficient

SEPTEMBER 29, 2020

The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. In addition to Alexa, the restaurant chain is also turning to other digital innovations. In Other Brick-and-Mortar News. Kroger Co.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

DECEMBER 15, 2017

Retail isn’t all about taking people’s money. Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else. Now, they are increasingly realizing that their customers are on digital platforms using digital tools.

Retail 129

Retail Branding Mobile Tools 129

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But that’s not the whole story, of course.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

JUNE 15, 2020

These realities are casting a new light on some of grocery stores’ recent innovations, such as Stop and Shop’s hand-held product scanners and Target’s and Whole Food’s mobile ordering and curbside pickup services. Sam’s Club has been a notable player in the digital innovation arena. A Proving Ground For Innovation.

Innovation 209

Innovation Tools Dallas Mobile 209

PYMNTS

DECEMBER 24, 2020

The PYMNTS December 2020 Order To Eat Tracker® done in collaboration with Paytronix , looks at the issue through the loyalty lens, as beefing up these programs is having a transformative effect on customer sentiment, order size, frequency of visits — in a word, “loyalty.”. Only, it’s not a singularity. This is the way things are now.

Analytics 175

Analytics Study Digital Strategies Strategy 175