PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.

Retail 139

Retail Strategy United States Comparison 139

Gonzobanker

SEPTEMBER 4, 2018

In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Long-neglected contact center operations are finally getting attention from the C-suite.

Technology 115

Technology Resources Fraud Strategy 115

PYMNTS

OCTOBER 31, 2016

Thus the deal is expected to close by sometime in mid 2017. One is the “digital by default strategy” through which issuers are able to auto enroll cardholders through their banking applications, a process that Banga said “drives scale for us.” I see Masterpass as a digital strategy and as a future brand for the company.

Digital Strategies 100

Digital Strategies Strategy US Cards 100

Cisco

MAY 5, 2021

As phone-based contact center communications are reducing from 64% in 2017 to a projected 15% in 2023, Investments in self-service capabilities over digital channels are projected to increase significantly. Operational bottlenecks that slow down the ability to change (agile methodologies are now all the rage).

Customer Experience 126

Customer Experience Branding Tools Strategy 126

CB Insights

NOVEMBER 3, 2017

in 2017 YTD. While corporates participated in fewer than 20 deals in 2013, this number has risen to top 60 deals over the past couple of years, with a record-breaking 67 deals in 2017 YTD. in 2017 YTD, already up 16% from full-year numbers in 2016. Travel Tech. 1,400+ items. Financing trends by stage.

Digital Strategies 46

Digital Strategies Trends Google Capital 46

PYMNTS

APRIL 14, 2017

From an ACH networks standpoint, noted Estep, innovation may be “skinny,” but operations are ubiquitous, connecting all the bank accounts in the United States. Evans put before the panel the notion of “past dependency” for rail operators. “We Against that backdrop, “innovation means many different things to different players.”.

Payments 105

Payments United States Innovation System 105

PYMNTS

OCTOBER 11, 2019

Big Plays of the Week: The Digital Brand Reshuffles . In 2017 Walmart captured quite a bit of attention with its acquisitions of up-and-coming digital apparel brands ModCloth and Bonobos as part of a massive eCommerce overhaul that began with is $3 billion acquisition of Jet.com. operations. customers.

Leadership 100

Leadership Apple Branding Retail 100

Gonzobanker

MAY 31, 2019

billion to small businesses in 2018, up nearly 36% over 2017 and double that of 2016. Yes, “moment of reckoning” sounds melodramatic, but with so many institutions without any semblance of a small business digital strategy or impetus to change hugely inefficient processes, it’s a realistic summation of the current situation.

Lending 126

Lending Community Bank Community Data 126

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. It operates two labs, one in Washington DC and the other in New York City, which focus on ventures that can have a significant business impact in the short term (from six months to three years). Founded: 2017.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

JANUARY 6, 2019

The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. The CVS innovation center is focused on creating new digital health solutions. Notable Projects: Lululemon Lab operates under the concept of “offline exclusivity.” Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 10, 2018

Expertise: An experienced operator’s perspective on a problem and the different ways that it can be solved. There’s a complexity to getting these tools operational that compounds at scale. Bain, which has helped hundreds of similar businesses undergo their “digital transformation,” has that deep operator expertise.

Strategy 78

Strategy Management Analytics Tools 78