Gonzobanker
JUNE 11, 2018
Attendance at American Banker’s Digital Banking conference has grown significantly since I was here in 2016, reflecting the obvious interest levels in digital, yet the vibe remained largely the same as two years ago…. If 2016’s conference was the “mobile” conference, 2018 was most definitely the “voice” conference.
Celent Banking
APRIL 25, 2016
In a recent Celent survey 100% of the participants recognized that a scenario where all financial products get digitized needs to be addressed sometime in the next 7 years and 59% of them believe it needs to be addressed immediately. Threat of fintechs is also a reality.
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Gonzobanker
SEPTEMBER 4, 2018
Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.
Gonzobanker
MAY 31, 2019
article , former Small Business Administration administrator Karen Mills said community banks with strong small business customer bases that don’t find new ways to serve them digitally are going to face a “reckoning.” billion to small businesses in 2018, up nearly 36% over 2017 and double that of 2016. In a recent American Banker.
NCR
APRIL 16, 2018
In the Gulf region, banks are competing to offer a next-generation digital experience to millennials and the even younger ‘Gen Z’ – groups that take digital services for granted. “Laggards will fail to deliver engaging digital experiences, will lose market share and become irrelevant within three to five years.”
CB Insights
MAY 15, 2019
As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. Founded: 2016. Founded: 2016. Partnership Fund for New York City and Accenture — FinTech Innovation Lab. Get the entire 43-page PDF. DBS Bank — DBS Asia X (DAX).
Fintech Labs Insights
JANUARY 19, 2017
Infolio was named 2016 Gartner “Cool Vendor” in Digital Workplace, and was awarded “Top Digital Workplace Solution” in the 2016 Citi Smarter Worklife Challenge. Having worked for some of the world’s leading strategy consultancy firms, such as A.T. Why it’s great. Presenters.
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