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Can Millennials Revive Call Center Commerce?

PYMNTS

That’s reportedly the case when it comes to luxury retail brand Gucci. The change in behavior is due, in part, to social media sites such as Instagram. These platforms bring urgency to fashion and serve as a newsfeed for brands. Gucci Operation. percent year over year. That compares to 3.8

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Newegg Masters The Art Of The Pivot

PYMNTS

In 2011, Newegg launched a marketplace model where other sellers accessed its eCommerce platform. And while it may be tempting for brands to recapture margin by selling direct, owning customer engagement from start to finish is easier said than done.

Branding 141
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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Honkook Kim and his Gentle Monster Brand is a perfect example. The Banking Innovation Playbook – Step 1: Find a Niche Kim looked at the market and knew he needed traction in at least a single segment where he could create a brand and a following for Gentle Monster. Leveraging social media, Gentle Monster started to get traction.

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AGL Boosts Payments 40% with FICO's Personalised Digital Collections

FICO

“With the pandemic, the world underwent rapid changes, and we realized that customers were seeking out digital experiences that were tailored to their needs and offered convenience,” said Steven Horbury, credit and affordability head of customer operations at AGL. “As Nikhil Behl Vice President of Worldwide Marketing for FICO.

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Social Assurance Hires Bank Marketer for Client Growth and Success

Social Assurance

As Social Assurance Client Growth Manager, Faulkner’s focus will be to provide strategic support for financial brands across the country to help grow their brands through marketing, sales, and community impact efforts. About Social Assurance. To learn more, visit www.socialassurance.com/contact/.

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The Return Of The Celebrity-Backed Brand

PYMNTS

Celebrity brand endorsement is nothing new. In their hundreds of years of existence, the celebrity endorsement has become an increasingly prominent part of branding — so prominent, in fact, that by the end of the 20th century, they weren’t just endorsing products. 1 on its list of the top 10 emerging restaurant brands of 2018.

Branding 101
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Walmart’s Been On A Buying Spree. Which Company Could It Acquire Next?

CB Insights

Jet.com founder Marc Lore ascended to CEO of Walmart’s US e-commerce operations, and since joining has taken the company on an e-commerce/apparel acquisition spree. Attract higher-income customers by bringing in premium brands. Below, we look 11 startups that might be on Walmart’s radar, divided between: Brands.

Company 57